Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Lara Ostenberg
GBDonor Perfect has been Great Donor Perfect has been Great! The reports are very helpful and customizable for our nonprofit needs. Fairly easy to navigate. Support is excellent! Having access to Knowledgebase is very helpful when you don't quite understand something and you want a quick reference. Very easy to create your own screen as to how you want it to look. If you get a chance to take the Digging Deeper Seminar I suggest it, so worth it, very helpful and full of great information.
Mary Olson
GBShe listened and... Suzanne is my new account person for my new account at DonorPerfect--primarily because she is a great listener...and communicates back so I know I was heard. Made all the difference in my decision to try again on a donor management platform. THANK YOU!
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Lisa Hussar
GBSo far Jorden has been very responsive… So far Jorden has been very responsive and quick to get us onboarded...I will be able to tell you more in a week or 2 when I see how well the onboarding process goes...