Luanne
GBCrowdfunding for RSG 2020 We are still in our first crowding campaign. So far...we are doing well. Overall, DonorPerfect has been a huge benefit to our ability to grow and manage our donor base.We are still learning and finding ways to improve. The DonorPerfect team is very responsive in requesting and listening to our needs and making adjustments when to solve for the users of DonerPerfect. Much appreciated. As changes continue in our world, DP is willing to change with the needs.
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Korinne Gerhart
GBNonprofit User I have not been using DonorPerfect for a long time, but I wish pulling reports were smoother. Also, being able to label donors without flags. I'm not sure if there is another way to do that, but it's difficult pulling donors or stakeholders, sorting them, and realizing they have a paragraph worth of flags. I am participating in training next week with my organization. I hope these items become more evident.
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.