Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Colleen
CADonor Perfect provides the needs we… Donor Perfect provides the needs we have as a small non-profit (one full time, two casual employees). Data entry is easy, and the program is accessible through the app/home computer when out of the office. It would be great if we could customize templates better so that are unique to our organizational needs and events. Customer service has always been exceptional.
Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.
Les Helmuth
GBDonorPerfect is good but could be better I really like DonorPerfect, with a few exceptions. Report writing and forms building isn’t necessarily intuitive. While I do t have a lot of experience, when I try to get a simple report or want to create a new form, it’s just not as easy as I think it might be.
Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...