Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Jessica
GBThe Best The Best! Donor Perfect is a wonderful CRM. It offers everything we need for gift entry, reporting tools, Quickbooks integration, monthly giving, CC processing, constant contact, giving campaign pages, and more. Customer service and help chat are excellent as well. The updates to the site are always well thought out and they walk you through any changes. The Knowledgebase and Suggest & Vote sections are great and show that the company really listens to our ideas.
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.
Gayle
GBDonor Perfect is a great donor… Donor Perfect is a great donor management system. So easy to check donor information, add donors/gifts and events. We use this system to send our EOY letters and emails. Again, very easy to do, especially since these tasks are infrequent. Their customer service is beyond compare and wish all services were just as helpful and positive! They assist with minor items as well as complex and always go above and beyond to help. Thank you!