DonorPerfect customer
GBExcellent experience Andrew Shaw patiently walked us through the entire process, met with all stakeholders, explained intricacies of the platform. We felt confident making this decision because of the various capabilities of the project, and primarily because of Andrew's deep knowledge and understanding.
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
Luanne
GBCrowdfunding for RSG 2020 We are still in our first crowding campaign. So far...we are doing well. Overall, DonorPerfect has been a huge benefit to our ability to grow and manage our donor base.We are still learning and finding ways to improve. The DonorPerfect team is very responsive in requesting and listening to our needs and making adjustments when to solve for the users of DonerPerfect. Much appreciated. As changes continue in our world, DP is willing to change with the needs.
Gayle
GBDonor Perfect is a great donor… Donor Perfect is a great donor management system. So easy to check donor information, add donors/gifts and events. We use this system to send our EOY letters and emails. Again, very easy to do, especially since these tasks are infrequent. Their customer service is beyond compare and wish all services were just as helpful and positive! They assist with minor items as well as complex and always go above and beyond to help. Thank you!