Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...
Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Lisa Hussar
GBSo far Jorden has been very responsive… So far Jorden has been very responsive and quick to get us onboarded...I will be able to tell you more in a week or 2 when I see how well the onboarding process goes...