Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
DonorPerfect customer
GBExcellent experience Andrew Shaw patiently walked us through the entire process, met with all stakeholders, explained intricacies of the platform. We felt confident making this decision because of the various capabilities of the project, and primarily because of Andrew's deep knowledge and understanding.
Colleen
CADonor Perfect provides the needs we… Donor Perfect provides the needs we have as a small non-profit (one full time, two casual employees). Data entry is easy, and the program is accessible through the app/home computer when out of the office. It would be great if we could customize templates better so that are unique to our organizational needs and events. Customer service has always been exceptional.
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.