Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...
Lara Ostenberg
GBDonor Perfect has been Great Donor Perfect has been Great! The reports are very helpful and customizable for our nonprofit needs. Fairly easy to navigate. Support is excellent! Having access to Knowledgebase is very helpful when you don't quite understand something and you want a quick reference. Very easy to create your own screen as to how you want it to look. If you get a chance to take the Digging Deeper Seminar I suggest it, so worth it, very helpful and full of great information.
Lisa Hussar
GBSo far Jorden has been very responsive… So far Jorden has been very responsive and quick to get us onboarded...I will be able to tell you more in a week or 2 when I see how well the onboarding process goes...
Korinne Gerhart
GBNonprofit User I have not been using DonorPerfect for a long time, but I wish pulling reports were smoother. Also, being able to label donors without flags. I'm not sure if there is another way to do that, but it's difficult pulling donors or stakeholders, sorting them, and realizing they have a paragraph worth of flags. I am participating in training next week with my organization. I hope these items become more evident.
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.