Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Gayle
GBDonor Perfect is a great donor… Donor Perfect is a great donor management system. So easy to check donor information, add donors/gifts and events. We use this system to send our EOY letters and emails. Again, very easy to do, especially since these tasks are infrequent. Their customer service is beyond compare and wish all services were just as helpful and positive! They assist with minor items as well as complex and always go above and beyond to help. Thank you!
Judith Dube
GBOne word... IMPRESSED!!! Donor perfect responded so quickly with tons of new info and guidance during this crazy time. I was so impressed by the information presented in such a concise and clear way It gave me the quick tips i needed and the amazing support to do it. Their support staff quickly went into high gear to continue the amazing help that i rely on and in addition still managed to also roll out a new release with many nice changes. Impressive!!!
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.