customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
Les Helmuth
GBDonorPerfect is good but could be better I really like DonorPerfect, with a few exceptions. Report writing and forms building isn’t necessarily intuitive. While I do t have a lot of experience, when I try to get a simple report or want to create a new form, it’s just not as easy as I think it might be.
DonorPerfect customer
GBExcellent experience Andrew Shaw patiently walked us through the entire process, met with all stakeholders, explained intricacies of the platform. We felt confident making this decision because of the various capabilities of the project, and primarily because of Andrew's deep knowledge and understanding.
Jessica
GBThe Best The Best! Donor Perfect is a wonderful CRM. It offers everything we need for gift entry, reporting tools, Quickbooks integration, monthly giving, CC processing, constant contact, giving campaign pages, and more. Customer service and help chat are excellent as well. The updates to the site are always well thought out and they walk you through any changes. The Knowledgebase and Suggest & Vote sections are great and show that the company really listens to our ideas.