Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Mary Olson
GBShe listened and... Suzanne is my new account person for my new account at DonorPerfect--primarily because she is a great listener...and communicates back so I know I was heard. Made all the difference in my decision to try again on a donor management platform. THANK YOU!
Gayle
GBDonor Perfect is a great donor… Donor Perfect is a great donor management system. So easy to check donor information, add donors/gifts and events. We use this system to send our EOY letters and emails. Again, very easy to do, especially since these tasks are infrequent. Their customer service is beyond compare and wish all services were just as helpful and positive! They assist with minor items as well as complex and always go above and beyond to help. Thank you!
AZIFM
GBImpressive platform / costs not perfectly explained. Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.
Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...