Korinne Gerhart
GBNonprofit User I have not been using DonorPerfect for a long time, but I wish pulling reports were smoother. Also, being able to label donors without flags. I'm not sure if there is another way to do that, but it's difficult pulling donors or stakeholders, sorting them, and realizing they have a paragraph worth of flags. I am participating in training next week with my organization. I hope these items become more evident.
customer
GBSpeedy response and beginning the… Speedy response and beginning the onboarding process.
AZIFM
GBImpressive platform / costs not perfectly explained. Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.
Judith Dube
GBOne word... IMPRESSED!!! Donor perfect responded so quickly with tons of new info and guidance during this crazy time. I was so impressed by the information presented in such a concise and clear way It gave me the quick tips i needed and the amazing support to do it. Their support staff quickly went into high gear to continue the amazing help that i rely on and in addition still managed to also roll out a new release with many nice changes. Impressive!!!
Lisa Hussar
GBSo far Jorden has been very responsive… So far Jorden has been very responsive and quick to get us onboarded...I will be able to tell you more in a week or 2 when I see how well the onboarding process goes...