Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.
Mary Olson
GBShe listened and... Suzanne is my new account person for my new account at DonorPerfect--primarily because she is a great listener...and communicates back so I know I was heard. Made all the difference in my decision to try again on a donor management platform. THANK YOU!
A. Wallace
GBUser friendly with robust menu of features It was a wonderful experience researching CRM options for my organization and identifying DonorPerfect as the best solution that meets our diversity of needs. The sales and onboarding processes have been professional, very knowledgable, and a delightful experience.
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.