Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.
Amanda McCann
GBDefinitely an upgrade! Our last donor management software was very outdated and was hard to manage. Moving to DonorPerfect was one of the best decisions we have made on our development team. Through detailed tracking of trends, we can make more informed decisions on how to spend our fundraising dollars. I look forward to all the ways we can use this software to engage our current donors and reach new ones!
Gayle
GBDonor Perfect is a great donor… Donor Perfect is a great donor management system. So easy to check donor information, add donors/gifts and events. We use this system to send our EOY letters and emails. Again, very easy to do, especially since these tasks are infrequent. Their customer service is beyond compare and wish all services were just as helpful and positive! They assist with minor items as well as complex and always go above and beyond to help. Thank you!
Lara Ostenberg
GBDonor Perfect has been Great Donor Perfect has been Great! The reports are very helpful and customizable for our nonprofit needs. Fairly easy to navigate. Support is excellent! Having access to Knowledgebase is very helpful when you don't quite understand something and you want a quick reference. Very easy to create your own screen as to how you want it to look. If you get a chance to take the Digging Deeper Seminar I suggest it, so worth it, very helpful and full of great information.