Colleen
CADonor Perfect provides the needs we… Donor Perfect provides the needs we have as a small non-profit (one full time, two casual employees). Data entry is easy, and the program is accessible through the app/home computer when out of the office. It would be great if we could customize templates better so that are unique to our organizational needs and events. Customer service has always been exceptional.
Les Helmuth
GBDonorPerfect is good but could be better I really like DonorPerfect, with a few exceptions. Report writing and forms building isn’t necessarily intuitive. While I do t have a lot of experience, when I try to get a simple report or want to create a new form, it’s just not as easy as I think it might be.
Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
AZIFM
GBImpressive platform / costs not perfectly explained. Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.
Korinne Gerhart
GBNonprofit User I have not been using DonorPerfect for a long time, but I wish pulling reports were smoother. Also, being able to label donors without flags. I'm not sure if there is another way to do that, but it's difficult pulling donors or stakeholders, sorting them, and realizing they have a paragraph worth of flags. I am participating in training next week with my organization. I hope these items become more evident.