AZIFM
GBImpressive platform / costs not perfectly explained. Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.
Korinne Gerhart
GBNonprofit User I have not been using DonorPerfect for a long time, but I wish pulling reports were smoother. Also, being able to label donors without flags. I'm not sure if there is another way to do that, but it's difficult pulling donors or stakeholders, sorting them, and realizing they have a paragraph worth of flags. I am participating in training next week with my organization. I hope these items become more evident.
Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.
Les Helmuth
GBDonorPerfect is good but could be better I really like DonorPerfect, with a few exceptions. Report writing and forms building isn’t necessarily intuitive. While I do t have a lot of experience, when I try to get a simple report or want to create a new form, it’s just not as easy as I think it might be.
Arienne
CAAlways there to support Every single time I reach out for support or with a question, the DonorPerfect team jumps in to help and quickly respond. If they don't have an answer right away, the work on getting you an answer as quickly as possible. They also continue to upgrade to meet needs for fundraisers like having immediate thank you letters/emails for each gift easily mail merged.