Tina McManama
GBExcellent Customer Service Matt was very knowledgeable and helpful! Working with him helped me realize I made the right choice with DonorPerfect. To me, customer service is everything. Matt made the entire sales experience easy, informative and fun. Yes, fun. If Matt is an example of customer service I will receive implementing and managing our DonorPerfect CRM - wow! Matt told me all about the company - and it is employee owned. Makes me feel even better about my decision. Thank you Matt!!!!
A. Wallace
GBUser friendly with robust menu of features It was a wonderful experience researching CRM options for my organization and identifying DonorPerfect as the best solution that meets our diversity of needs. The sales and onboarding processes have been professional, very knowledgable, and a delightful experience.
Judith Dube
GBOne word... IMPRESSED!!! Donor perfect responded so quickly with tons of new info and guidance during this crazy time. I was so impressed by the information presented in such a concise and clear way It gave me the quick tips i needed and the amazing support to do it. Their support staff quickly went into high gear to continue the amazing help that i rely on and in addition still managed to also roll out a new release with many nice changes. Impressive!!!
Amanda McCann
GBDefinitely an upgrade! Our last donor management software was very outdated and was hard to manage. Moving to DonorPerfect was one of the best decisions we have made on our development team. Through detailed tracking of trends, we can make more informed decisions on how to spend our fundraising dollars. I look forward to all the ways we can use this software to engage our current donors and reach new ones!
Mike Henderson
GBSuzanne my sales consultant was great Suzanne my sales consultant was great, process has been smooth. Only thing I would comment on is the initial payment process. IT is a little confusing and I ended up with a second balance of $1.44 I had to pay separately because I didnt add something right. A direct link with the invoice cost already populated would be nice but thats nitpicking. So far so great.