AZIFM
GBImpressive platform / costs not perfectly explained. Impressive platform and it sounded easy and clear. As we were signing up and reading our agreement we realized more questions were in order and PayPal, if used would have to be manually entered in to the system. This adds some cost to using Donor Perfect and another detail when clarified had to be added so our cost went up a little more. We still think we’ll benefit from your product and look forward to getting it set up.
Colleen
CADonor Perfect provides the needs we… Donor Perfect provides the needs we have as a small non-profit (one full time, two casual employees). Data entry is easy, and the program is accessible through the app/home computer when out of the office. It would be great if we could customize templates better so that are unique to our organizational needs and events. Customer service has always been exceptional.
Alysha
CAExcellent Sales team The sales team is great- always quick to respond and providing helpful information, with regular check ins.
A. Wallace
GBUser friendly with robust menu of features It was a wonderful experience researching CRM options for my organization and identifying DonorPerfect as the best solution that meets our diversity of needs. The sales and onboarding processes have been professional, very knowledgable, and a delightful experience.
Peter Miller
GBVery expensive Very expensive (more than $5 a day for me). The onboarding process normally begins with a phone call, scheduled, at least for me, more than a week after I purchased the product. Had I not asked for a username and password right away, I would have had to wait. The product is designed to help you raise money, and it does that well, with tips not merely technical along the way. I feel a bit sick spending about two grand a year on software, but I bit the bullet and did it. We'll see...