Low cost reliable Low cost reliable internet without the hard sell to bundle or upgrade. I don’t know about their response to problems because I have not had any problems at all. I’ve been a customer for almost a year.

Great Customer Service I have been a customer for almost 5 years and the main benefit compared to other service providers is Starry's excellent customer service and response time. Internet goes in and out in our building often because of the age of the building (not just Starry internet), but Starry is consistently the most helpful provider. Their app also makes it easy to check on the internet and request help when needed

Sticking to what you promised Starry promised that the service price of $30 would never go up, 14 months later the price raised to $45. I was also promised a visa gift card for signing up, never received it. They claim the representative did not put the information in before the cut off date,so this is why I did not receive the gift card. ( Not my fault).Internet service is great,but trust worthiness not so great.

I love this service I love this service. As a single mom it also helps when it comes to affordable pricing. It helps me alot and I appreciate the help you guys give to families who can’t afford $150-$200 cable.

5 Star service Prior to moving from my old place, I had never heard of Starry. A representative knocked on my door one day and told me all about them. I was convinced mostly due to their very affordable rates. Switching from AT&T to Starry was one of the best decisions I've ever made! Starry has provided great and uninterrupted internet service for me. I have yet to have a problem. I'm very satisfied with them and will continue to give them my business.