Decent Very convenient and easy to set up. However, the used data does not seem very accurate as I barely used any data but it still decreased with 4 GB (out of 10 GB). The app also keeps logging me out when I want to check how much I have left. Next time I would consider using another provider which has unlimited data

Poor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.

Great way to stay connected at a fraction of the cost Currently abroad and have to say it’s been amazing staying connected with Ubigi. Easy to purchase and install and already functioning (so long as you’ve activated your sim) as soon as you arrive.

This just made my trip to japan… This just made my trip to japan possible We had a great experience with Ubigi, it has awesome network and coverage in Tokyo, Kyoto, and surrounding The speed and ease of adding extra credit made everything much more enjoyable

It was a little complicated but the service and support team were great It was a little complicated getting the service set up for our phones. We weren't aware that we had to pay off our phone first before being able to utalize this service. Also, it was confusing linking up the eSim to our phones. However, nonetheless after getting it all set up, it worked amazing. The support team was very helpful in refunds and setting everything up.