First time e-sim user As a first time e-sim user, Ubigi provided a simple, easy to use and efficient option. Would recommend and will certainly use for future travel.

Clear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.

Great reception everywhere we went. UI needs improvement. Worked well and had reception throughout it everywhere in Japan that we visited. Reception persisted and we had coverage in stations and on trains and in theme parks where the signal could otherwise be disrupted. The only reason why I would dock a star is the lack of ability (or obvious ability) for me to check the remaining data on the app, and the lack of clear instructions around installing and using. Pro tip: don’t buy on a computer or browser. Instead, download the app and use the app to purchase the eSIM. The instructions should be outlined on the website and the website should link to the App Store.

Perfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.

connection always dropped out and didnt work on most phones connection always dropped out and couldn't find the service. I told my family to use it and half the phones didn't work. we only really got it as extra data on top of our roaming plans, but we really didn't need this service much at all in the end.