customer
GBBuggy and no support help I topped up my plan and my eSIM broke. Removed it and restarted my phone but it wouldn’t let me reinstall for some reason (kept getting errors) so I tried to reach out for support only to find your websites certificate expired which meant I couldn’t access it at all in Safari. Gave up and just did a charge back with my credit company and enabled AT&Ts international plan… Edit: Absolutely LOVE the canned response from their support team. I have screenshots of the error I received trying to re-add the eSIM (followed their instructions exactly) and the error about their certificate expiration, so yea… absolutely garbage response from their team, their product is just whack.
Clay Adams
CAFirst time e-sim user As a first time e-sim user, Ubigi provided a simple, easy to use and efficient option. Would recommend and will certainly use for future travel.
Happy customer
JPClear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.
John Louie Vista
SGVery riable sourse of internet when you… Very riable sourse of internet when you are going anywhere in the world. High speed connection and no down time. Reasonable priced plans.
customer
JPUbigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.