Clear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.

Very riable sourse of internet when you… Very riable sourse of internet when you are going anywhere in the world. High speed connection and no down time. Reasonable priced plans.

Decent Very convenient and easy to set up. However, the used data does not seem very accurate as I barely used any data but it still decreased with 4 GB (out of 10 GB). The app also keeps logging me out when I want to check how much I have left. Next time I would consider using another provider which has unlimited data

First time e-sim user As a first time e-sim user, Ubigi provided a simple, easy to use and efficient option. Would recommend and will certainly use for future travel.

Poor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.