Ubigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.

Buggy and no support help I topped up my plan and my eSIM broke. Removed it and restarted my phone but it wouldn’t let me reinstall for some reason (kept getting errors) so I tried to reach out for support only to find your websites certificate expired which meant I couldn’t access it at all in Safari. Gave up and just did a charge back with my credit company and enabled AT&Ts international plan… Edit: Absolutely LOVE the canned response from their support team. I have screenshots of the error I received trying to re-add the eSIM (followed their instructions exactly) and the error about their certificate expiration, so yea… absolutely garbage response from their team, their product is just whack.

Perfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.

This just made my trip to japan… This just made my trip to japan possible We had a great experience with Ubigi, it has awesome network and coverage in Tokyo, Kyoto, and surrounding The speed and ease of adding extra credit made everything much more enjoyable

Very reliable Worked from the moment I stepped outside the plane until I left. Speed was okay. A little expensive compared to local options but I'd gladly pay the premium for the ease of use and convenience. Coverage was good for the most part except for one or two times when 5G wasn't available and it had to fall back to an LTE connection - but that was not their fault as those are mostly remote locations or very underground. Will use again next time I go on a trip outside the country.