It was a little complicated but the service and support team were great It was a little complicated getting the service set up for our phones. We weren't aware that we had to pay off our phone first before being able to utalize this service. Also, it was confusing linking up the eSim to our phones. However, nonetheless after getting it all set up, it worked amazing. The support team was very helpful in refunds and setting everything up.

Connected immediately + throughout Connected immediately. Great connection throughout the trip - my family members had issues with g.maps (they were using a physics sim) but I never did. Cheers ubigi!

Trip to Japan - April 2024 I was thoroughly impressed with the delivery of the service (in app) and the reliability - I have already recommended your services to other people before they go to Japan. This was much better than using a pocket wifi. The only glitch was when I couldn't check the "balance" of my usage as often it would say ERROR - but it seemed to update in real time and I didn't go over my 10 GB purchase. Thank you very much again :) Happy Customer X

Ubigi eSIM Ubigi Provides a simpler, cheaper, more flexible solution to obtaining phone data when abroad. If not used to eSims it might be a little confusing at first, but customer service is fast and effective. The future?

Clear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.