This just made my trip to japan… This just made my trip to japan possible We had a great experience with Ubigi, it has awesome network and coverage in Tokyo, Kyoto, and surrounding The speed and ease of adding extra credit made everything much more enjoyable

Very satisfied I was very happy with the purchase of my eSim. The installation went smoothly and the internet worked all the time, so no complaints! One thing was that my siblings both got the same eSim, but they went through it much faster for some reason.

Ubigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.

Poor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.

Ubigi eSIM Ubigi Provides a simpler, cheaper, more flexible solution to obtaining phone data when abroad. If not used to eSims it might be a little confusing at first, but customer service is fast and effective. The future?