Trip to Japan - April 2024 I was thoroughly impressed with the delivery of the service (in app) and the reliability - I have already recommended your services to other people before they go to Japan. This was much better than using a pocket wifi. The only glitch was when I couldn't check the "balance" of my usage as often it would say ERROR - but it seemed to update in real time and I didn't go over my 10 GB purchase. Thank you very much again :) Happy Customer X

Great reception everywhere we went. UI needs improvement. Worked well and had reception throughout it everywhere in Japan that we visited. Reception persisted and we had coverage in stations and on trains and in theme parks where the signal could otherwise be disrupted. The only reason why I would dock a star is the lack of ability (or obvious ability) for me to check the remaining data on the app, and the lack of clear instructions around installing and using. Pro tip: don’t buy on a computer or browser. Instead, download the app and use the app to purchase the eSIM. The instructions should be outlined on the website and the website should link to the App Store.

Very riable sourse of internet when you… Very riable sourse of internet when you are going anywhere in the world. High speed connection and no down time. Reasonable priced plans.

Great way to stay connected at a fraction of the cost Currently abroad and have to say it’s been amazing staying connected with Ubigi. Easy to purchase and install and already functioning (so long as you’ve activated your sim) as soon as you arrive.

It was a little complicated but the service and support team were great It was a little complicated getting the service set up for our phones. We weren't aware that we had to pay off our phone first before being able to utalize this service. Also, it was confusing linking up the eSim to our phones. However, nonetheless after getting it all set up, it worked amazing. The support team was very helpful in refunds and setting everything up.