Irina J
GBTrip to Europe I had a great experience with this eSim service. I used it in Iceland and Austria. The cost is very reasonable and the connection is outstanding. I will use it again for all my future trips.
cc
SGConnected immediately + throughout Connected immediately. Great connection throughout the trip - my family members had issues with g.maps (they were using a physics sim) but I never did. Cheers ubigi!
customer
JPPoor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.
KJ M
PHVery reliable Worked from the moment I stepped outside the plane until I left. Speed was okay. A little expensive compared to local options but I'd gladly pay the premium for the ease of use and convenience. Coverage was good for the most part except for one or two times when 5G wasn't available and it had to fall back to an LTE connection - but that was not their fault as those are mostly remote locations or very underground. Will use again next time I go on a trip outside the country.
Sally
GBGreat way to stay connected at a fraction of the cost Currently abroad and have to say it’s been amazing staying connected with Ubigi. Easy to purchase and install and already functioning (so long as you’ve activated your sim) as soon as you arrive.