customer
JPUbigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.
Happy customer
JPClear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.
customer
JPPoor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.
John Louie Vista
SGVery riable sourse of internet when you… Very riable sourse of internet when you are going anywhere in the world. High speed connection and no down time. Reasonable priced plans.
Chris
GBPerfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.