Perfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.

Connected immediately + throughout Connected immediately. Great connection throughout the trip - my family members had issues with g.maps (they were using a physics sim) but I never did. Cheers ubigi!

First time e-sim user As a first time e-sim user, Ubigi provided a simple, easy to use and efficient option. Would recommend and will certainly use for future travel.

Poor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.

Ubigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.