Perfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.

Ubigi Works well in Japan. Ubigi Works well in Japan. Some strange apple reporting on data usage worried me a bit, but apparently it was just Apple over reporting usage. Maybe a FAQ about this would be good.

Very satisfied I was very happy with the purchase of my eSim. The installation went smoothly and the internet worked all the time, so no complaints! One thing was that my siblings both got the same eSim, but they went through it much faster for some reason.

Very reliable Worked from the moment I stepped outside the plane until I left. Speed was okay. A little expensive compared to local options but I'd gladly pay the premium for the ease of use and convenience. Coverage was good for the most part except for one or two times when 5G wasn't available and it had to fall back to an LTE connection - but that was not their fault as those are mostly remote locations or very underground. Will use again next time I go on a trip outside the country.

Poor customer support Ordered 2 esims for Japan data. Was able to install on one device, but not on the 2nd. Even after installation, device 1 did not have data (activation missing perhaps). Raised complaints on ubigi support for both orders - no response. No option to email or call customer service. Terrible experience overall. Edit-26.04.2024: No response from the support team, even 3 days later. Note: To continue with our vacation, we ordered esims from Airalo and Nomad, and both devices were working fine.