It was a little complicated but the service and support team were great It was a little complicated getting the service set up for our phones. We weren't aware that we had to pay off our phone first before being able to utalize this service. Also, it was confusing linking up the eSim to our phones. However, nonetheless after getting it all set up, it worked amazing. The support team was very helpful in refunds and setting everything up.

Bad Internet Reception The experience was very bad and disappointed, especially when you're in the train station. Can't get Internet when you need to travel from one place to another place, even in your own hotel room also couldn't get connected. Very angry and won't use the service again.

connection always dropped out and didnt work on most phones connection always dropped out and couldn't find the service. I told my family to use it and half the phones didn't work. we only really got it as extra data on top of our roaming plans, but we really didn't need this service much at all in the end.

Great way to stay connected at a fraction of the cost Currently abroad and have to say it’s been amazing staying connected with Ubigi. Easy to purchase and install and already functioning (so long as you’ve activated your sim) as soon as you arrive.

Clear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.