Clear instructions on how to setup… Clear instructions on how to setup correctly the parts that can not be automated by the app. The service itself does exactly as expected, for reasonable prices.

Great way to stay connected at a fraction of the cost Currently abroad and have to say it’s been amazing staying connected with Ubigi. Easy to purchase and install and already functioning (so long as you’ve activated your sim) as soon as you arrive.

Buggy and no support help I topped up my plan and my eSIM broke. Removed it and restarted my phone but it wouldn’t let me reinstall for some reason (kept getting errors) so I tried to reach out for support only to find your websites certificate expired which meant I couldn’t access it at all in Safari. Gave up and just did a charge back with my credit company and enabled AT&Ts international plan… Edit: Absolutely LOVE the canned response from their support team. I have screenshots of the error I received trying to re-add the eSIM (followed their instructions exactly) and the error about their certificate expiration, so yea… absolutely garbage response from their team, their product is just whack.

Connected immediately + throughout Connected immediately. Great connection throughout the trip - my family members had issues with g.maps (they were using a physics sim) but I never did. Cheers ubigi!

Perfect! I could get just the right amount of data for my trip. Setup and purchase was incredibly easy! I will definitely use Ubigi again. Coverage was great, even in rural areas of Japan.