Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

Mighty Networks is Excellent Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.

A+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.

Mighty Networks is a phenomenal tool Mighty Networks is a phenomenal tool! I'm the host of The Body By Buckley Community and it's amazing. I'm able to share transformational courses and On-Demand Practices for my clients while also having an active Community engagement. It's so fun to know that we're all in this together and Mighty Networks is one of the best cocreative tools on the market. Gina's passion radiates through the company, and as an entrepreneur myself, I LOVE that. I'd highly recommend for any entrepreneur as Community is the future.

I have 5 groups using Mightnetworks and… I have 5 groups using Mightnetworks and one I cannot get on my computer. It has been a HORRIBLE NIGHTMARE to get help. NO HELP - takes days to get an email only response. I just want access to what I am PAYING FOR. Months later - still no access and it is costing me money and delaying my business ability. I would have used this for my business but after this experience NO WAY.