Richard Burnett
GBCustomer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.
Joachim
SEA truly great community-building tool, for some A truly great community-building platform if its rather focused range of functionality fits your needs. Are you looking for a - feminine and cosy - non-competitive framework where you - easily integrate to Stripe (only, not Paypal) for paid options - you don't need to know any tech - having the best (most useful, most active, most staff-supported) community administrator community I have ever seen Then this might be perfect for you. If you are looking for something where - you may want to energise members by using gamification (like e.g. in "engage and get credibility") - rankings (of the most valuable posting members, most active members, etc.) - best answer functionality and anonymous posting options Then this is not for you. These things do not exist and are not in the (excellent) Might Network public roadmap. Best of luck! Best, Joachim .
Rick Stambaugh
GBWe are loving Mighty Networks. We joined Mighty Networks a few months ago and find their platform to be great for our community. Their employees and support staff are very friendly and knowledgeable. Features are easy to use and they are always adding new functionality.
Ricky
GBMighty Networks is Excellent Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.
Get Organized: Productive Environment Institute
GBWe were early adopters of Mighty… We were early adopters of Mighty Networks and have loved it since our very first day. We built our entire course library & community on the platform including free public access to the main area, as well as hosting our private high-ticket programs. Managing all the events we offer to our clients has been SO easy thanks to Mighty Networks. Our experience with Customer Support has been consistently positive as well! They are knowledgeable and they really seem to care about our success.