Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

Super easy to use out of the gate Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.

A truly great community-building tool, for some A truly great community-building platform if its rather focused range of functionality fits your needs. Are you looking for a - feminine and cosy - non-competitive framework where you - easily integrate to Stripe (only, not Paypal) for paid options - you don't need to know any tech - having the best (most useful, most active, most staff-supported) community administrator community I have ever seen Then this might be perfect for you. If you are looking for something where - you may want to energise members by using gamification (like e.g. in "engage and get credibility") - rankings (of the most valuable posting members, most active members, etc.) - best answer functionality and anonymous posting options Then this is not for you. These things do not exist and are not in the (excellent) Might Network public roadmap. Best of luck! Best, Joachim .

A+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.

Mighty Networks is so user friendly! Mighty Networks is so user friendly!! I find it so easy to create all of my spaces and content. I adore the community building features and especially love the DMing feature.