Super easy to use out of the gate Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.

Friendly and Responsive Have been hosting a global community on MN for four years now; the platform is well-integrated now, and the Mighty Team is friendly, respectful, on the ball, and quick to respond. That 5th star would totally be there if a) the interface was less dazzling (simpler for newbies to navigate, in particular) and b) we hosts could be given a better sense of where several key features we've requested are on the development priority list. Some of them have taken years to implement, and some we're still waiting on. This is understandable, of course, given how many people they're looking after.) All that said, MN is far and away the best-of-breed from this long-time host's perspective!

Mighty Networks is so user friendly! Mighty Networks is so user friendly!! I find it so easy to create all of my spaces and content. I adore the community building features and especially love the DMing feature.

Satellite Space Delay I have hosted my community/courses in MN for a few years now and I had a greater vision of how to use the platform. A "stand alone/satellite" course had been promised for well over a year now and I stalled my enrollment for the past 12 months waiting for this change. The stand alone would allow MN users to create lead magnets that would seamlessly lead to community enrollment. I see amazing rollouts of new bells and whistles, which are nice, but I would LOVE to have a satellite to efficiently familiarize leads to the platform while growing my enrollment into my community, rather than building it elsewhere (or muddying up my leads/paying clients (as I've been doing it). Now it's off the list for now, I'm not sure if I should change the way I'm using the platform, move away from the platform in it's entirety, or just continue to pause and wait. The news was quite frustrating. I understand the reasoning for the delay, but with so many other roll outs within the last 12-14 months I feel defeated. This review request came to me in the name of Lucas, not my name, but wanted to share and I am basing this review on the news that the satellite space no longer has a roll out date. Any recommendations would be very helpful.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.