Friendly and Responsive Have been hosting a global community on MN for four years now; the platform is well-integrated now, and the Mighty Team is friendly, respectful, on the ball, and quick to respond. That 5th star would totally be there if a) the interface was less dazzling (simpler for newbies to navigate, in particular) and b) we hosts could be given a better sense of where several key features we've requested are on the development priority list. Some of them have taken years to implement, and some we're still waiting on. This is understandable, of course, given how many people they're looking after.) All that said, MN is far and away the best-of-breed from this long-time host's perspective!

Very honest feedback I love leaving honest, unbiased feedback Selfishly, I thought about this one for a few minutes, because I want this platform for myself :). But how can I do this to Mighty Networks' team? I can't. MN is way ahead of the game. My friend recently suggested to do groups on Facebook, I looked at him and said, MN is in completely different league. We just can't. From customer service, through product quality to features innovation - a whole new world.

Super easy to use out of the gate Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.

A+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.

Bad customer service Bad customer service. After I upgraded my app broke and after many days of reaching out to them many times, they didn't respond.