A+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.

Mighty Networks provides a superior platform Mighty Networks provides a superior platform for hosting discussions, online courses, and working groups. It also allowed us to better manage an email list in one place. However, the best part of working with MN is their responsiveness to people like me who are hosting groups on their platform. They listen - they really do - you what is working well and where host have some difficulties. They are very open with the development plan and involve users every step along the way. MN also has a great resource to help everyone be successful along the way.

I have 5 groups using Mightnetworks and… I have 5 groups using Mightnetworks and one I cannot get on my computer. It has been a HORRIBLE NIGHTMARE to get help. NO HELP - takes days to get an email only response. I just want access to what I am PAYING FOR. Months later - still no access and it is costing me money and delaying my business ability. I would have used this for my business but after this experience NO WAY.

Mighty Networks is so user friendly! Mighty Networks is so user friendly!! I find it so easy to create all of my spaces and content. I adore the community building features and especially love the DMing feature.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.