Personal feeds and payment structure I love your help desk staff. The platform function is fine. What we don't like: 1- The subscription payment for our courses has to be a fixed amount. We run our course using "pay what you want" model. So we end up needing to manage payment other ways which is extremely inconvenient. 2- We don't like that fact that our hosts can not suppress certain posts from circulating to people's feeds.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

We are loving Mighty Networks. We joined Mighty Networks a few months ago and find their platform to be great for our community. Their employees and support staff are very friendly and knowledgeable. Features are easy to use and they are always adding new functionality.

A truly great community-building tool, for some A truly great community-building platform if its rather focused range of functionality fits your needs. Are you looking for a - feminine and cosy - non-competitive framework where you - easily integrate to Stripe (only, not Paypal) for paid options - you don't need to know any tech - having the best (most useful, most active, most staff-supported) community administrator community I have ever seen Then this might be perfect for you. If you are looking for something where - you may want to energise members by using gamification (like e.g. in "engage and get credibility") - rankings (of the most valuable posting members, most active members, etc.) - best answer functionality and anonymous posting options Then this is not for you. These things do not exist and are not in the (excellent) Might Network public roadmap. Best of luck! Best, Joachim .

I have invested years, but can't recommend it. I have invested years into my site here, and it works ok for my business. I'm in too far to quit, but MN has never had good customer service, and the changes they call improvements are silly and ineffective. The graphic design is dull and decades old, recently my use of color for different courses was stripped. Now it all looks alike. It's getting less user-friendly. I had to turn off emails from them because the nagging was insulting. Maybe two stars would be more true.