Friendly and Responsive Have been hosting a global community on MN for four years now; the platform is well-integrated now, and the Mighty Team is friendly, respectful, on the ball, and quick to respond. That 5th star would totally be there if a) the interface was less dazzling (simpler for newbies to navigate, in particular) and b) we hosts could be given a better sense of where several key features we've requested are on the development priority list. Some of them have taken years to implement, and some we're still waiting on. This is understandable, of course, given how many people they're looking after.) All that said, MN is far and away the best-of-breed from this long-time host's perspective!

Bad customer service Bad customer service. After I upgraded my app broke and after many days of reaching out to them many times, they didn't respond.

Mighty Networks is very responsive to… Mighty Networks is very responsive to any questions I have. They are answered in a very timely manner. They also are informative with providing where I can locate documents or answers to questions for my own reference. If there were 10 stars that is how many stars I would give them. They are phenomenal!

Mighty Networks is Excellent Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.

Super easy to use out of the gate Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.