Very honest feedback I love leaving honest, unbiased feedback Selfishly, I thought about this one for a few minutes, because I want this platform for myself :). But how can I do this to Mighty Networks' team? I can't. MN is way ahead of the game. My friend recently suggested to do groups on Facebook, I looked at him and said, MN is in completely different league. We just can't. From customer service, through product quality to features innovation - a whole new world.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

Mighty Networks is very responsive to… Mighty Networks is very responsive to any questions I have. They are answered in a very timely manner. They also are informative with providing where I can locate documents or answers to questions for my own reference. If there were 10 stars that is how many stars I would give them. They are phenomenal!

I have 5 groups using Mightnetworks and… I have 5 groups using Mightnetworks and one I cannot get on my computer. It has been a HORRIBLE NIGHTMARE to get help. NO HELP - takes days to get an email only response. I just want access to what I am PAYING FOR. Months later - still no access and it is costing me money and delaying my business ability. I would have used this for my business but after this experience NO WAY.

We are loving Mighty Networks. We joined Mighty Networks a few months ago and find their platform to be great for our community. Their employees and support staff are very friendly and knowledgeable. Features are easy to use and they are always adding new functionality.