Elizabeth Humphries
CAA+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.
Jan Hutnan
AUVery honest feedback I love leaving honest, unbiased feedback Selfishly, I thought about this one for a few minutes, because I want this platform for myself :). But how can I do this to Mighty Networks' team? I can't. MN is way ahead of the game. My friend recently suggested to do groups on Facebook, I looked at him and said, MN is in completely different league. We just can't. From customer service, through product quality to features innovation - a whole new world.
NAAS Community
GBPersonal feeds and payment structure I love your help desk staff. The platform function is fine. What we don't like: 1- The subscription payment for our courses has to be a fixed amount. We run our course using "pay what you want" model. So we end up needing to manage payment other ways which is extremely inconvenient. 2- We don't like that fact that our hosts can not suppress certain posts from circulating to people's feeds.
J P
AUFriendly and Responsive Have been hosting a global community on MN for four years now; the platform is well-integrated now, and the Mighty Team is friendly, respectful, on the ball, and quick to respond. That 5th star would totally be there if a) the interface was less dazzling (simpler for newbies to navigate, in particular) and b) we hosts could be given a better sense of where several key features we've requested are on the development priority list. Some of them have taken years to implement, and some we're still waiting on. This is understandable, of course, given how many people they're looking after.) All that said, MN is far and away the best-of-breed from this long-time host's perspective!
Hans
ZABad customer service Bad customer service. After I upgraded my app broke and after many days of reaching out to them many times, they didn't respond.