We were early adopters of Mighty… We were early adopters of Mighty Networks and have loved it since our very first day. We built our entire course library & community on the platform including free public access to the main area, as well as hosting our private high-ticket programs. Managing all the events we offer to our clients has been SO easy thanks to Mighty Networks. Our experience with Customer Support has been consistently positive as well! They are knowledgeable and they really seem to care about our success.

Super easy to use out of the gate Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.

Customer service is poor I find Mighty Networks a good building block but very "Clunky" in that it doesn't always provide an easy solution to my goals. However, the real issue for a low mark is the terrible customer service, when building a site, sometimes we need help and we need it when we are faced with the problem, not one, two or three days later. Why cant Mighty have a small team of customer service agents to deal with an issue - real time? Instead they use A.I alternative and it is just not good enough. I will be looking for an alternative solution if the service stays so poor. The department that reviews TrustPilot comments has posted below, 8 hours later my email to the email address advised and my previous messages (1 and 2 days old) remain unanswered - which is the exact issue.

I have invested years, but can't recommend it. I have invested years into my site here, and it works ok for my business. I'm in too far to quit, but MN has never had good customer service, and the changes they call improvements are silly and ineffective. The graphic design is dull and decades old, recently my use of color for different courses was stripped. Now it all looks alike. It's getting less user-friendly. I had to turn off emails from them because the nagging was insulting. Maybe two stars would be more true.

A+ Mighty Networks Help Support I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.