Facilitron

485 Alberto Way, 95032, Los Gatos, United States
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3.70
Based on 20 Reviews

5

45.00%

4

15.00%

3

20.00%

2

5.00%

1

15.00%
About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

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customer
US

One of the worst site to make… One of the worst site to make reservation, unresponsive. They dont do anything, have to call them to follow up with the facility adminstrator. Had to show them the facility is no longer accepting renting, worst is they haven’t refunded the deposit despite several attempts. AVOID facilitron.

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Ray
LA

AVOID Facilitron!!! AVOID Facilitron!!!! I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not suppose to be charged!!! I will have to take legal action and more!!!

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Jorge Machado not me
US

Executive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.

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Jolene Miller
US

Facilitron has really helped our District Facilitron has really helped our District out in regards to keeping track of events on our campuses. There are issues, however, that arise from time to time. Insurance is the main issue. Sometimes renters upload insurance docs in the Document section and the certificates go unnoticed. Sometimes vendors need to acquire "day of" insurance from Facilitron, and to do so becomes problematic. Insurance verifiers vary in consistency, sometimes verifying a certificate and sometimes not.

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Laura Hernandez
US

Cheryl is a star in my book! Cheryl has made my job so much easier. She has taught me so much in the Facilitron program. She is very helpful and answers her phone regularly as well as answers emails efficiently. The team has been great but Cherly always goes the extra mile and makes sure I'm understanding without making me feel dumb. Our district has benefited from our move to Facilitron and having people like Cheryl and Teault on our team is icing on the cake.

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