Facilitron

485 Alberto Way, 95032, Los Gatos, United States
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3.70
Based on 20 Reviews

5

45.00%

4

15.00%

3

20.00%

2

5.00%

1

15.00%
About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

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Jorge Machado not me
GB

Executive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.

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Sheilah Kimble
GB

Sharing the love. I have a couple of business partners who have utilized your services and have shared how pleased they were. Because of such high praises and recommendations, I too decided to utilize your services and look forward to working with you in the near future.

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Nicole Gray
GB

Lee Pintar is the BEST! I have been working with Lee Pintar on several different issues over the past two years. I am so thankful to have someone I can email or call when I have a question or need assistance. He makes every experience a good one and will explain everything in a way I can understand. And the response time is always quick. I am grateful to know he really cares about his customers!

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Jolene Miller
GB

Facilitron has really helped our District Facilitron has really helped our District out in regards to keeping track of events on our campuses. There are issues, however, that arise from time to time. Insurance is the main issue. Sometimes renters upload insurance docs in the Document section and the certificates go unnoticed. Sometimes vendors need to acquire "day of" insurance from Facilitron, and to do so becomes problematic. Insurance verifiers vary in consistency, sometimes verifying a certificate and sometimes not.

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Tommy Maloney
GB

I works I find the proram fairly easy to use. But my school staff always struggles to create reservations. The programming isn't the most intuative. Staff has to find the dashboard, then the calendar, click events, and remember to set the date (It defaults to whatever the current first calendar date is). I also recently learned that internal comments can be seen by any internal user (all 250 users at my site) and that all internal users can view and comment on any internal request. I was always under the impression that internal comments were for facilitron and site administrators. I also figured users only had access to their own reservations. Overall it works, but its not the easiest platform to use.

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