Deb Conner
GBNeeds to be more user friendly Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.
Genyne Vinson
GBGreat experience! My experience is great because of the customer service provided and the willingness to not just be a vendor but a partner in providing real time solutions to issues or needs that come up along the way. Also not to mention the user friendliness of the tool!
School District User
GBThis system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.
Laura Hernandez
GBCheryl is a star in my book! Cheryl has made my job so much easier. She has taught me so much in the Facilitron program. She is very helpful and answers her phone regularly as well as answers emails efficiently. The team has been great but Cherly always goes the extra mile and makes sure I'm understanding without making me feel dumb. Our district has benefited from our move to Facilitron and having people like Cheryl and Teault on our team is icing on the cake.
Jolene Miller
GBFacilitron has really helped our District Facilitron has really helped our District out in regards to keeping track of events on our campuses. There are issues, however, that arise from time to time. Insurance is the main issue. Sometimes renters upload insurance docs in the Document section and the certificates go unnoticed. Sometimes vendors need to acquire "day of" insurance from Facilitron, and to do so becomes problematic. Insurance verifiers vary in consistency, sometimes verifying a certificate and sometimes not.