Paige L
GBThe customer service is top notch The customer service is top notch! I get frustrated with how I find my own school facilities -- It is not as easy as it could be, but I have to remember that I may be an atypical customer.
Jorge Machado not me
GBExecutive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.
Mike K
GBThis product is amazing This product is amazing - a true time saver for both renters and facility administrators. Easy to use, keeps all info in one place - payments, communications, changes, etc. Nothing comes close.
Amy Yu
GBI would like a time commitment… I would like a time commitment guarantee of a response from a site. If the site does not respond to a request and the requested permit passes, then the cost to submit that request should be waived. Also, if a refund is given by Facilitron, I would like Facilitron to ask me where to refund the money.
Laura Hernandez
GBCheryl is a star in my book! Cheryl has made my job so much easier. She has taught me so much in the Facilitron program. She is very helpful and answers her phone regularly as well as answers emails efficiently. The team has been great but Cherly always goes the extra mile and makes sure I'm understanding without making me feel dumb. Our district has benefited from our move to Facilitron and having people like Cheryl and Teault on our team is icing on the cake.