School District User
GBThis system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.
Paige L
GBThe customer service is top notch The customer service is top notch! I get frustrated with how I find my own school facilities -- It is not as easy as it could be, but I have to remember that I may be an atypical customer.
Tommy Maloney
GBI works I find the proram fairly easy to use. But my school staff always struggles to create reservations. The programming isn't the most intuative. Staff has to find the dashboard, then the calendar, click events, and remember to set the date (It defaults to whatever the current first calendar date is). I also recently learned that internal comments can be seen by any internal user (all 250 users at my site) and that all internal users can view and comment on any internal request. I was always under the impression that internal comments were for facilitron and site administrators. I also figured users only had access to their own reservations. Overall it works, but its not the easiest platform to use.
Jannie Vickers
GBI never feel alone I never feel alone It sometimes becomes overwhelming with the amount of rentals and teacher schedules that we have and it's nice to know I can send an email and I get a quick response, help and or even suggestions.
Nicole Gray
GBLee Pintar is the BEST! I have been working with Lee Pintar on several different issues over the past two years. I am so thankful to have someone I can email or call when I have a question or need assistance. He makes every experience a good one and will explain everything in a way I can understand. And the response time is always quick. I am grateful to know he really cares about his customers!