Facilitron

485 Alberto Way, 95032, Los Gatos, United States
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3.70
Based on 20 Reviews

5

45.00%

4

15.00%

3

20.00%

2

5.00%

1

15.00%
About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

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Ray
LA

AVOID Facilitron!!! AVOID Facilitron!!!! I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not suppose to be charged!!! I will have to take legal action and more!!!

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Jorge Machado not me
GB

Executive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.

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Amy Yu
GB

I would like a time commitment… I would like a time commitment guarantee of a response from a site. If the site does not respond to a request and the requested permit passes, then the cost to submit that request should be waived. Also, if a refund is given by Facilitron, I would like Facilitron to ask me where to refund the money.

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Laura Hernandez
GB

Cheryl is a star in my book! Cheryl has made my job so much easier. She has taught me so much in the Facilitron program. She is very helpful and answers her phone regularly as well as answers emails efficiently. The team has been great but Cherly always goes the extra mile and makes sure I'm understanding without making me feel dumb. Our district has benefited from our move to Facilitron and having people like Cheryl and Teault on our team is icing on the cake.

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Deb Conner
GB

Needs to be more user friendly Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.

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