Nancy Philbrick
GBGood reservation software with some issues. I like how requests for different rooms can be in a different color. I also like that the renter or sponsor initiates the request. Unfortunately, I've had some issues with the agenda view dropping off some information and dropping a whole event when unchecking view details. It would be nice if internal users could see the conflicts on the reservation home page as an approver does, so they can't ignore that there are conflicts.
customer
GBOne of the worst site to make… One of the worst site to make reservation, unresponsive. They dont do anything, have to call them to follow up with the facility adminstrator. Had to show them the facility is no longer accepting renting, worst is they haven’t refunded the deposit despite several attempts. AVOID facilitron.
Jannie Vickers
GBI never feel alone I never feel alone It sometimes becomes overwhelming with the amount of rentals and teacher schedules that we have and it's nice to know I can send an email and I get a quick response, help and or even suggestions.
School District User
GBThis system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.
Paige L
GBThe customer service is top notch The customer service is top notch! I get frustrated with how I find my own school facilities -- It is not as easy as it could be, but I have to remember that I may be an atypical customer.