Nancy Philbrick
GBGood reservation software with some issues. I like how requests for different rooms can be in a different color. I also like that the renter or sponsor initiates the request. Unfortunately, I've had some issues with the agenda view dropping off some information and dropping a whole event when unchecking view details. It would be nice if internal users could see the conflicts on the reservation home page as an approver does, so they can't ignore that there are conflicts.
Tommy Maloney
GBI works I find the proram fairly easy to use. But my school staff always struggles to create reservations. The programming isn't the most intuative. Staff has to find the dashboard, then the calendar, click events, and remember to set the date (It defaults to whatever the current first calendar date is). I also recently learned that internal comments can be seen by any internal user (all 250 users at my site) and that all internal users can view and comment on any internal request. I was always under the impression that internal comments were for facilitron and site administrators. I also figured users only had access to their own reservations. Overall it works, but its not the easiest platform to use.
Maryann M.
GBA very successful transition to Facilitron! We have been using Facilitron for just over a year now, and it helps make us so much more efficient. The customer service is top notch and always prompt. This program has shifted a lot of the work of facility use from my desk to Facilitron, freeing me up to work on other projects.
Deb Conner
GBNeeds to be more user friendly Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.
Mike K
GBThis product is amazing This product is amazing - a true time saver for both renters and facility administrators. Easy to use, keeps all info in one place - payments, communications, changes, etc. Nothing comes close.