customer
GBOne of the worst site to make… One of the worst site to make reservation, unresponsive. They dont do anything, have to call them to follow up with the facility adminstrator. Had to show them the facility is no longer accepting renting, worst is they haven’t refunded the deposit despite several attempts. AVOID facilitron.
School District User
GBThis system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.
Maryann M.
GBA very successful transition to Facilitron! We have been using Facilitron for just over a year now, and it helps make us so much more efficient. The customer service is top notch and always prompt. This program has shifted a lot of the work of facility use from my desk to Facilitron, freeing me up to work on other projects.
Mike K
GBThis product is amazing This product is amazing - a true time saver for both renters and facility administrators. Easy to use, keeps all info in one place - payments, communications, changes, etc. Nothing comes close.
Jorge Machado not me
GBExecutive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.