Facilitron

485 Alberto Way, 95032, Los Gatos, United States
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3.70
Based on 20 Reviews

5

45.00%

4

15.00%

3

20.00%

2

5.00%

1

15.00%
About Facilitron

Facilitron® is a community spaces marketplace and management platform that helps public space owners such as cities and schools manage maintenance operations, facility schedules and their entire facility rental business in one place. Our unique partnership model provides both the industry’s leading software and difference-making partnership services such as customer service, invoicing, payment processing and insurance, with no upfront fees or out-of-pocket costs for operators. For renters and community organizations, Facilitron brings public spaces together into national, regional and hyperlocal marketplaces to make it easy to search, request and manage reservations, invoices, payments, insurance certificates and more across multiple facility operators. Often considered the Airbnb of public spaces, Facilitron provides an entire suite of software and services to institutional and private facility operators. These solutions include building automation services to connect digital systems such as HVAC, lighting and access to facility schedules, and work order and inspection tools to assess and report on the condition of property and to assign work to maintain and extend the life of operator-owned assets.

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Jorge Machado not me
GB

Executive Director Well, so many things that I cannot list them all. Notably, zero starts was not an option. Additionally, I am not Jorge Machado. A software company that cannot manage a simple mail merge is emblematic of how bad this software is.

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School District User
GB

This system does not allow our district… This system does not allow our district autonomy. We can't change the name of a facility or change the capacity without getting approval from our Facilitron rep. We cannot modify our fee schedule easily or adjust permissions in a more dynamic way. This is a terribly inefficient way for us to run business. Facilitron is rigid and not user-friendly. I do like that it is web-based and allows everyone to be on the same page (so to speak) when it comes to scheduling. I would like to see a text option to push text messages to renters, because sometimes people are hard to reach via e-mail or by calling.

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Deb Conner
GB

Needs to be more user friendly Facilitron is great but could be a little bit more user friendly, at least from the standpoint of an approver like myself. Also I have to enter reservations for school functions so that we are sure to have adequate climate control (A/C or Heat) in the classrooms or other areas that we might be using. It would be nice it this process was easier and clearer to use. Other than that Facilitron has been easy to use.

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Nicole Gray
GB

Lee Pintar is the BEST! I have been working with Lee Pintar on several different issues over the past two years. I am so thankful to have someone I can email or call when I have a question or need assistance. He makes every experience a good one and will explain everything in a way I can understand. And the response time is always quick. I am grateful to know he really cares about his customers!

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customer
GB

One of the worst site to make… One of the worst site to make reservation, unresponsive. They dont do anything, have to call them to follow up with the facility adminstrator. Had to show them the facility is no longer accepting renting, worst is they haven’t refunded the deposit despite several attempts. AVOID facilitron.

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