Tommy Maloney
GBI works I find the proram fairly easy to use. But my school staff always struggles to create reservations. The programming isn't the most intuative. Staff has to find the dashboard, then the calendar, click events, and remember to set the date (It defaults to whatever the current first calendar date is). I also recently learned that internal comments can be seen by any internal user (all 250 users at my site) and that all internal users can view and comment on any internal request. I was always under the impression that internal comments were for facilitron and site administrators. I also figured users only had access to their own reservations. Overall it works, but its not the easiest platform to use.
Paige L
GBThe customer service is top notch The customer service is top notch! I get frustrated with how I find my own school facilities -- It is not as easy as it could be, but I have to remember that I may be an atypical customer.
Linda Garcia
GBAs a frequent user (I use facilitron… As a frequent user (I use facilitron every week day), I would rate the website as average. I have been using the site for the last six months and I understand there may be more I need to learn with regard to its features. I also understand that my settings may be limited to my authorizations. It would be very helpful if reservations could be located by a search (reservation number, reservation holder, event title, specific date, etc...). That would make my job so much easier. On the other hand, I like the calendar vs. agenda feature.
Jannie Vickers
GBI never feel alone I never feel alone It sometimes becomes overwhelming with the amount of rentals and teacher schedules that we have and it's nice to know I can send an email and I get a quick response, help and or even suggestions.
Ray
LAAVOID Facilitron!!! AVOID Facilitron!!!! I had some super bad experiences with this company, they charged me so much money even the venue denied my request, but the other agent told me I was supposed to be charged for it. I did not pay attention to my past bill, till now, I found I was charged so much money that I am not suppose to be charged!!! I will have to take legal action and more!!!