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Trustify360 - Default Title

RainPOS

1800 N. Novell Pl., 84606, Provo, United States

http://rainpos.com

Visit this site

3.35

Based on 20 Reviews

40.00%

15.00%

10.00%

25.00%

About RainPOS

The All-In-One Retail Point-Of-Sale RainPOS is the premier point-of-sale for specialty retailers. Rain is the all-in-one solution that integrates your POS, website, and marketing tools. Features You Need To run a small business, you need inventory management that easily integrates with your POS system for both online and in a brick and mortar store. Rain does that for you. Our features are what you need for smooth daily operations. Rain includes multiple services ranging from custom eCommerce websites, integrated payment processing options, automated marketing tools, and a variety of inventory management tools and catalogues. Trusted by Thousands of Retailers Worldwide Future proof your business with unmatched point-of-sale and website features tailored fitted to optimize your sales process. Partner with the best in the industry Rain has been in this industry for a long time, and our only goal is to help specialty retailers like you succeed. Rain has the number one rated POS system, and we’ve been empowering specialty retailers that whole time. Utilize our inventory management, our POS features, our online and cloud presence, and more to manage your store. Whether you’re an online business or a brick and mortar business (or both), Rain is ready to provide you with the solution you need. When you partner with us, you become our priority.

Contact Info

http://rainpos.com
1800 N. Novell Pl., 84606, Provo, United States
[email protected]

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They have been supportive They have been supportive and answer questions, by means of a ticket mostly. The system is better than other POS's. We learn something new regularly. They are good with updates.

Rain was able to give us a really quick… Rain was able to give us a really quick turn-around on submitting data to going live. Additionally, the CSR with whom we worked was quite knowledgeable and able to answer all kinds of questions.

Increasingly Poor Service, many software glitches On a regular basis, no one picks up the phone for customer service. In addition, there are many software glitches that RainPOS is not interested in improving. Gift Cards, for example, have a program issue that ends up re-assigning a purchaser's name with that of the intended recipient in the data system. This technically allows a customer's private information and any card on file to be used by the purchaser - without the knowledge of the shop. The website interface, and shipping interface, are dated in design and fuctionality. Inventory updating and tracking is poorly designed. And finally, please know that NOTHING can be removed from your inventory. Every item and it's variants are kept in your system forever.

DEEPLY regret moving to Rain Straight up lied to get me to sign up. Lack of expertise. There is no continuity of support- call 5 times for the same reason and get 5 different people who have to start from scratch on the problem. Unable to get basic info on my inventory and don't even get me started on how much $ i have lost on my website since we switched. It is rare that anything gets resolved within a weeks time. Nightmare from migration forward.

Not the Best POS Everytime there has been an "improvement," there tends to be something that is removed that you were using; especially in reports. There have been multiple occasions where after receiving the product, the quantity has not been added to the product. It is hard to keep an accurate inventory. You were forced to use their credit card system. Multiple occasions where the system quits working and the credit card terminals have to be rebooted.

RainPOS

http://rainpos.com

About RainPOS

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Contact Info

Carma Koester

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