Rain was able to give us a really quick… Rain was able to give us a really quick turn-around on submitting data to going live. Additionally, the CSR with whom we worked was quite knowledgeable and able to answer all kinds of questions.

We love the RAIN POS system We love the RAIN POS system. We've mastered it to the point that it will do everything we need it to do for us. My only reason for not giving it five stars: I only wish that suggestions for improvements or feature updates that we request would get implemented without others having to ask for the same feature before it is even considered or addressed. Also, we had two issues serious enough to get sent up the chain for "developers" to look at, and it took months for the issues to get resolved. In one case, it should have been addressed within hours or no longer than a day at most (our online store was applying discounts where it shouldn't have.) It was over a month before we heard anything. Your support team is a strong point for your brand. Very knowledgeable, patient, and kind. They represent you well.

I do not recommend this company I do not recommend this company. I am in Australia and they are simply not set up sufficiently to serve this market. No GST provision. You have to constantly call (international) to get any customer service. They don’t follow through, or make mistakes that you have to follow up on. Again and again.

I love how the software is designed… I love how the software is designed around the industry, so it has everything we need. Support is always very quick and helpful when something is confusing. I do find that it can be pretty easy to do things in the wrong order and break the system sometimes, but that's mostly a matter of getting to know it better.

Very Happy LikeSew (Rain) Customer! We've been a Rain (LikeSew) customer for almost 4 years. Pricing is fair for what we use (website, marketing and point-of-sale.) We looked at other options, but the integration between the various modules (specifically, between the point-of-sale and website) is crucial! Having someone sold out (the last one) in the store and automatically getting removed from the website is a huge timesaver (and prevents disappointed customers!) and the integration that allows us to automatically add pictures, descriptions, pricing, etc.) is also a HUGE timesaver! On the few occasions we've had to call support, we've had great response time and quick resolution to our problems. Finally, Rain has been reasonable in listening to our requests for improvements (and have implemented a few!) We're pleased with the company, the people and the product!