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Trustify360 - Default Title

RainPOS

1800 N. Novell Pl., 84606, Provo, United States

http://rainpos.com

Visit this site

3.35

Based on 20 Reviews

40.00%

15.00%

10.00%

25.00%

About RainPOS

The All-In-One Retail Point-Of-Sale RainPOS is the premier point-of-sale for specialty retailers. Rain is the all-in-one solution that integrates your POS, website, and marketing tools. Features You Need To run a small business, you need inventory management that easily integrates with your POS system for both online and in a brick and mortar store. Rain does that for you. Our features are what you need for smooth daily operations. Rain includes multiple services ranging from custom eCommerce websites, integrated payment processing options, automated marketing tools, and a variety of inventory management tools and catalogues. Trusted by Thousands of Retailers Worldwide Future proof your business with unmatched point-of-sale and website features tailored fitted to optimize your sales process. Partner with the best in the industry Rain has been in this industry for a long time, and our only goal is to help specialty retailers like you succeed. Rain has the number one rated POS system, and we’ve been empowering specialty retailers that whole time. Utilize our inventory management, our POS features, our online and cloud presence, and more to manage your store. Whether you’re an online business or a brick and mortar business (or both), Rain is ready to provide you with the solution you need. When you partner with us, you become our priority.

Contact Info

http://rainpos.com
1800 N. Novell Pl., 84606, Provo, United States
[email protected]

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Robust product and Great customer service Like Sew gives us all the features we need to run an efficient quilt shop! We love how robust the product is and if we do have an issue, the Rain customer service team is prompt and complete in dealing with it and getting us back where we need to be. Five stars in our book!

Customer service is fantastic Customer service is fantastic! In-house payment processing is really slow, though. The last payment processed I used had the funds in my account overnight. Woth Rain, it's days.... sometimes many if Monday is a holiday.

Increasingly Poor Service, many software glitches On a regular basis, no one picks up the phone for customer service. In addition, there are many software glitches that RainPOS is not interested in improving. Gift Cards, for example, have a program issue that ends up re-assigning a purchaser's name with that of the intended recipient in the data system. This technically allows a customer's private information and any card on file to be used by the purchaser - without the knowledge of the shop. The website interface, and shipping interface, are dated in design and fuctionality. Inventory updating and tracking is poorly designed. And finally, please know that NOTHING can be removed from your inventory. Every item and it's variants are kept in your system forever.

I love how the software is designed… I love how the software is designed around the industry, so it has everything we need. Support is always very quick and helpful when something is confusing. I do find that it can be pretty easy to do things in the wrong order and break the system sometimes, but that's mostly a matter of getting to know it better.

I do not recommend this company I do not recommend this company. I am in Australia and they are simply not set up sufficiently to serve this market. No GST provision. You have to constantly call (international) to get any customer service. They don’t follow through, or make mistakes that you have to follow up on. Again and again.

RainPOS

http://rainpos.com

About RainPOS

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Contact Info

The Stitchery

Sati Glenn

Karen Santa

Bizz McKilligan

Michelle