Sati Glenn
GBCustomer service is fantastic Customer service is fantastic! In-house payment processing is really slow, though. The last payment processed I used had the funds in my account overnight. Woth Rain, it's days.... sometimes many if Monday is a holiday.
Sara
GBThis company misrepresented itself to… This company misrepresented itself to us. The sales people told us that they could accomodate our needs but once we migrated they were like "oh we can't do that." some of these things are minor others are significant. Now we are being charged extra because RAIN is unable to do what we need as far as processing credit cards. we need to be able to accept local chamber of commerce gift cards via our credit card processing. if RAIN could do that we would switch but because RAIN lacks the capability to meet that need you're charging us extra. its a really smarmy and underhanded way to do business.
Renita
GBNot the Best POS Everytime there has been an "improvement," there tends to be something that is removed that you were using; especially in reports. There have been multiple occasions where after receiving the product, the quantity has not been added to the product. It is hard to keep an accurate inventory. You were forced to use their credit card system. Multiple occasions where the system quits working and the credit card terminals have to be rebooted.
Samantha
GBOne of the worst POS systems After we set up our account and online, it was near impossible to get a hold of anyone and get assistance. We were told email listing and sending emails was part of the POS but come to find out it was an additional charge.
Pheobe Kimble
GBI dislike how rainpro has been handling… I dislike how rainpro has been handling my account. When I have a problem, they take too long to respond. Also, the change in how they handle the deposits. They are not available in your account until two days later. They keep going up on my billing. They were the best when they first started but when they decided to take on more responsibilities I felt like they were not ready for the changes.