Renita
GBNot the Best POS Everytime there has been an "improvement," there tends to be something that is removed that you were using; especially in reports. There have been multiple occasions where after receiving the product, the quantity has not been added to the product. It is hard to keep an accurate inventory. You were forced to use their credit card system. Multiple occasions where the system quits working and the credit card terminals have to be rebooted.
Todd Warnock
GBVery Happy LikeSew (Rain) Customer! We've been a Rain (LikeSew) customer for almost 4 years. Pricing is fair for what we use (website, marketing and point-of-sale.) We looked at other options, but the integration between the various modules (specifically, between the point-of-sale and website) is crucial! Having someone sold out (the last one) in the store and automatically getting removed from the website is a huge timesaver (and prevents disappointed customers!) and the integration that allows us to automatically add pictures, descriptions, pricing, etc.) is also a HUGE timesaver! On the few occasions we've had to call support, we've had great response time and quick resolution to our problems. Finally, Rain has been reasonable in listening to our requests for improvements (and have implemented a few!) We're pleased with the company, the people and the product!
The Stitchery
GBRobust product and Great customer service Like Sew gives us all the features we need to run an efficient quilt shop! We love how robust the product is and if we do have an issue, the Rain customer service team is prompt and complete in dealing with it and getting us back where we need to be. Five stars in our book!
Carol
CARain was able to give us a really quick… Rain was able to give us a really quick turn-around on submitting data to going live. Additionally, the CSR with whom we worked was quite knowledgeable and able to answer all kinds of questions.
Ron Vincent --
GBMy experience today with the customer… My experience today with the customer serice rep was good but overall my experience with RAIN POS has been bad. The key issue is that the transfer of data to our QB Cesktop hasn't worked propoerly and no one seem to be able to fix it or give us an honest assessment of what to do. Someone from develpoment should call me