Robust product and Great customer service Like Sew gives us all the features we need to run an efficient quilt shop! We love how robust the product is and if we do have an issue, the Rain customer service team is prompt and complete in dealing with it and getting us back where we need to be. Five stars in our book!

Very Happy LikeSew (Rain) Customer! We've been a Rain (LikeSew) customer for almost 4 years. Pricing is fair for what we use (website, marketing and point-of-sale.) We looked at other options, but the integration between the various modules (specifically, between the point-of-sale and website) is crucial! Having someone sold out (the last one) in the store and automatically getting removed from the website is a huge timesaver (and prevents disappointed customers!) and the integration that allows us to automatically add pictures, descriptions, pricing, etc.) is also a HUGE timesaver! On the few occasions we've had to call support, we've had great response time and quick resolution to our problems. Finally, Rain has been reasonable in listening to our requests for improvements (and have implemented a few!) We're pleased with the company, the people and the product!

I love how the software is designed… I love how the software is designed around the industry, so it has everything we need. Support is always very quick and helpful when something is confusing. I do find that it can be pretty easy to do things in the wrong order and break the system sometimes, but that's mostly a matter of getting to know it better.

This company misrepresented itself to… This company misrepresented itself to us. The sales people told us that they could accomodate our needs but once we migrated they were like "oh we can't do that." some of these things are minor others are significant. Now we are being charged extra because RAIN is unable to do what we need as far as processing credit cards. we need to be able to accept local chamber of commerce gift cards via our credit card processing. if RAIN could do that we would switch but because RAIN lacks the capability to meet that need you're charging us extra. its a really smarmy and underhanded way to do business.

Increasingly Poor Service, many software glitches On a regular basis, no one picks up the phone for customer service. In addition, there are many software glitches that RainPOS is not interested in improving. Gift Cards, for example, have a program issue that ends up re-assigning a purchaser's name with that of the intended recipient in the data system. This technically allows a customer's private information and any card on file to be used by the purchaser - without the knowledge of the shop. The website interface, and shipping interface, are dated in design and fuctionality. Inventory updating and tracking is poorly designed. And finally, please know that NOTHING can be removed from your inventory. Every item and it's variants are kept in your system forever.