Renita
GBNot the Best POS Everytime there has been an "improvement," there tends to be something that is removed that you were using; especially in reports. There have been multiple occasions where after receiving the product, the quantity has not been added to the product. It is hard to keep an accurate inventory. You were forced to use their credit card system. Multiple occasions where the system quits working and the credit card terminals have to be rebooted.
Michelle
AUI do not recommend this company I do not recommend this company. I am in Australia and they are simply not set up sufficiently to serve this market. No GST provision. You have to constantly call (international) to get any customer service. They don’t follow through, or make mistakes that you have to follow up on. Again and again.
Sara
GBThis company misrepresented itself to… This company misrepresented itself to us. The sales people told us that they could accomodate our needs but once we migrated they were like "oh we can't do that." some of these things are minor others are significant. Now we are being charged extra because RAIN is unable to do what we need as far as processing credit cards. we need to be able to accept local chamber of commerce gift cards via our credit card processing. if RAIN could do that we would switch but because RAIN lacks the capability to meet that need you're charging us extra. its a really smarmy and underhanded way to do business.
Samantha
GBOne of the worst POS systems After we set up our account and online, it was near impossible to get a hold of anyone and get assistance. We were told email listing and sending emails was part of the POS but come to find out it was an additional charge.
Melissa, Owner
GBI would not do business without… I would not do business without RainPOS. I have a busy mosaic studio where customers come in and create as well as purchase from my retail. Customer service is great and the system fits my needs perfectly as a small art studio with inventory. Class modules are awesome and produce Class Reports that are useful along with the calendar. Business Reports are perfect for my business. Inventory trackers are perfect for me. Marketing works great. Merchant service-related options are great as well. I've been using RainPOS now for over 4 years.