Pat Miller
GBLove working with this Not only does the program integrate my point of sale with my website, but customer support is great. It is nice that you know you are going to be talking to someone who works for the company in Utah instead of a third party call center.
Todd Warnock
GBVery Happy LikeSew (Rain) Customer! We've been a Rain (LikeSew) customer for almost 4 years. Pricing is fair for what we use (website, marketing and point-of-sale.) We looked at other options, but the integration between the various modules (specifically, between the point-of-sale and website) is crucial! Having someone sold out (the last one) in the store and automatically getting removed from the website is a huge timesaver (and prevents disappointed customers!) and the integration that allows us to automatically add pictures, descriptions, pricing, etc.) is also a HUGE timesaver! On the few occasions we've had to call support, we've had great response time and quick resolution to our problems. Finally, Rain has been reasonable in listening to our requests for improvements (and have implemented a few!) We're pleased with the company, the people and the product!
C W
GBDEEPLY regret moving to Rain Straight up lied to get me to sign up. Lack of expertise. There is no continuity of support- call 5 times for the same reason and get 5 different people who have to start from scratch on the problem. Unable to get basic info on my inventory and don't even get me started on how much $ i have lost on my website since we switched. It is rare that anything gets resolved within a weeks time. Nightmare from migration forward.
Bizz McKilligan
CAI love how the software is designed… I love how the software is designed around the industry, so it has everything we need. Support is always very quick and helpful when something is confusing. I do find that it can be pretty easy to do things in the wrong order and break the system sometimes, but that's mostly a matter of getting to know it better.
Renet McCall
GBIt has been a terrific experience It has been a terrific experience. Both my lead contact and my program educator were very helpful and kind. There is always a learning curve when tackling a new program but once you dig in, you learn more as you go. One day at a time. One learning accomplishment at a time. Blessings