I ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!

Fast response and solution Had a problem with gmail users not receiving emails sent with Sendmail, Pair had a solution for us in just a few hours. Also gave a clear explanation of what was causing the problem, which is always helpful. Thanks guys!

We received an important email saying IMPORTANT DRIVE FULL We received an important email saying DRIVE FULL. We sent a return email and also followed up with a call. Matt A., picked up and was amazing, from his knowledge, his tone, his helpfullness, was great. Seems we only call when we are in need of assistance but what makes PairNetworks great is that we received in good time, a live tech person that knows about our server problem, he took his time and resolved this problem, but what is amazing is that we made the call at 10:30pm EST, and we have made calls as late as 4am EST and they fix this on our time. What a great service, and you must keep this 24 hour service as it's what makes Pair great, also the personel, and Matt A. Thank you as we are loyal 10+ years as a customer. Sincerely, Susan Sarafin Vaucanson

Happy customer for 20 years I've been using pair Networks for my web and email hosting ever since someone recommended them nearly 20 years ago. Over that time their service both in terms of the quality of their hosting offering and their professional and incredibly swift support have remained top class, keeping pace with all the technological changes over those decades at great value for money. Recently I've had cause to consolidate my hosting accounts and the support has been superb in arranging quite complex domain moves at short notice very quickly at no charge.

I love pair I love pair! Every time I get into something over my head, they help me, nicely! Answer questions, explain things, and hang in there until I'm good to go. And they do it FAST. Even on a Sunday. Today it was simply resetting my webmail password. Last month it was navigating the crzy hoops google has been making us jump through--and mine were crazier than most. They LOOKED at my specific situation before responding and gave me a carefully explained and tailored solution--which I was finally able to follow today--and it worked perfectly. Every time. This is how they do they do it. Best, most human tech support EVER. And I have like the second cheapest account you can possible have. 10 thumbs up! 👍