Larry
GBAs always As always the tech support people at Pair are very knowledgeable and are able to provide me with answers that beyond my current knowledge and not make me feel like an idiot.
Terry Spencer
CATwice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.
Alia
GBI love pair I love pair! Every time I get into something over my head, they help me, nicely! Answer questions, explain things, and hang in there until I'm good to go. And they do it FAST. Even on a Sunday. Today it was simply resetting my webmail password. Last month it was navigating the crzy hoops google has been making us jump through--and mine were crazier than most. They LOOKED at my specific situation before responding and gave me a carefully explained and tailored solution--which I was finally able to follow today--and it worked perfectly. Every time. This is how they do they do it. Best, most human tech support EVER. And I have like the second cheapest account you can possible have. 10 thumbs up! 👍
Racquet Tech
GBLocal issue --- not an issue with Pair I was having a weird issue with local Internet connectivity, apparently arising out of a new mesh Wifi installation. Some devices were able to gain access to some services without problems, but other services were inaccessible. The problem wasn't with Pair at all.
Eagle Herbs
GBReally good experience with Pair Really good experience with Pair. Reliable. I'm an "amateur" for the last 20 years with the web but have many websites, some of them small businesses. Pair has always been patient and knowledgeable with managing my sites. The site itself is always stable. But when I can't figure something out tech support is great and I can call them at any hour.