Excellent Tech Support The sign of a good host is when things go wrong. Pair Networks allows you to phone, log a ticket or chat for support. When you talk to them, there are real tech support people answering you. Not a call center rep reading a playbook. You know you can get issues dealt with fast.

Local issue --- not an issue with Pair I was having a weird issue with local Internet connectivity, apparently arising out of a new mesh Wifi installation. Some devices were able to gain access to some services without problems, but other services were inaccessible. The problem wasn't with Pair at all.

I ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!

Gmail and Yahoo started bouncing mail Gmail and Yahoo started bouncing mail because they required DKIM and SPF records. Pair's instructions on how to fix the problem needed clarification, and Bruce provided that quickly. I needed more help though, because my site sends some mail using sendmail. Bruce got in touch with Pair experts and activated this feature for my site. He was helpful and kind, and solved my problem.

Account migration caused updating problems The website did not open correctly or weeks and we quickly needed some basic information and confirmation that the correct wording was used. Both Brad and Kurt responded quickly and helped the website to open properly. Now we have to add new data. Many thanks Joe Wagner The International Observer