I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.

Local issue --- not an issue with Pair I was having a weird issue with local Internet connectivity, apparently arising out of a new mesh Wifi installation. Some devices were able to gain access to some services without problems, but other services were inaccessible. The problem wasn't with Pair at all.

Twice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.

I always go to Pair now The Pair tech people do a fantastic job of helping with website setup and/or problems. I can always count on them to solve a problem and help to apply a fix. Pair is the website hosting company that I now goto.

Excellent Tech Support The sign of a good host is when things go wrong. Pair Networks allows you to phone, log a ticket or chat for support. When you talk to them, there are real tech support people answering you. Not a call center rep reading a playbook. You know you can get issues dealt with fast.