Account migration caused updating problems The website did not open correctly or weeks and we quickly needed some basic information and confirmation that the correct wording was used. Both Brad and Kurt responded quickly and helped the website to open properly. Now we have to add new data. Many thanks Joe Wagner The International Observer

Twice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.

I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.

We received an important email saying IMPORTANT DRIVE FULL We received an important email saying DRIVE FULL. We sent a return email and also followed up with a call. Matt A., picked up and was amazing, from his knowledge, his tone, his helpfullness, was great. Seems we only call when we are in need of assistance but what makes PairNetworks great is that we received in good time, a live tech person that knows about our server problem, he took his time and resolved this problem, but what is amazing is that we made the call at 10:30pm EST, and we have made calls as late as 4am EST and they fix this on our time. What a great service, and you must keep this 24 hour service as it's what makes Pair great, also the personel, and Matt A. Thank you as we are loyal 10+ years as a customer. Sincerely, Susan Sarafin Vaucanson

I ask a how-to question once or twice a year... I ask a how-to question once or twice a year (needless to say, sometimes the same question). Pair support always answers quickly and satisfactorily. Knowledgeable, helpful, on-point, courteous...all the right stuff. It was Ivan this time, thanks Ivan!