Twice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.

We received an important email saying IMPORTANT DRIVE FULL We received an important email saying DRIVE FULL. We sent a return email and also followed up with a call. Matt A., picked up and was amazing, from his knowledge, his tone, his helpfullness, was great. Seems we only call when we are in need of assistance but what makes PairNetworks great is that we received in good time, a live tech person that knows about our server problem, he took his time and resolved this problem, but what is amazing is that we made the call at 10:30pm EST, and we have made calls as late as 4am EST and they fix this on our time. What a great service, and you must keep this 24 hour service as it's what makes Pair great, also the personel, and Matt A. Thank you as we are loyal 10+ years as a customer. Sincerely, Susan Sarafin Vaucanson

I love pair I love pair! Every time I get into something over my head, they help me, nicely! Answer questions, explain things, and hang in there until I'm good to go. And they do it FAST. Even on a Sunday. Today it was simply resetting my webmail password. Last month it was navigating the crzy hoops google has been making us jump through--and mine were crazier than most. They LOOKED at my specific situation before responding and gave me a carefully explained and tailored solution--which I was finally able to follow today--and it worked perfectly. Every time. This is how they do they do it. Best, most human tech support EVER. And I have like the second cheapest account you can possible have. 10 thumbs up! 👍

The customer service is unparalleledstomer service is unparalleled The availability of friendly, efficient human support when necessary is very much appreciated, as is the transparency on pricing and terms. Dominic and Dwayne saved me with their prompt, professional and friendly service. I've used Pair for over 20 years, since the foundation of my business. Highly recommend!

Local issue --- not an issue with Pair I was having a weird issue with local Internet connectivity, apparently arising out of a new mesh Wifi installation. Some devices were able to gain access to some services without problems, but other services were inaccessible. The problem wasn't with Pair at all.