Twice Lucky The first call was answered by someone who couldn't resolve my problem and referred me to Apple to try to get resolve. After a very long consultation with an Apple rep I was told that the problem was with Pair. My second call to Pair was very productive and the problem was fixed within minutes by a representative that new exactly what the problem was.

Tech support at PAIR is the gold standard. Tech support at PAIR is the gold standard by which all online support should be judged. My wife and I each have our own businesses, and have been Pair clients longer than we can recall, more than 30 years. Tech keeps changing, and Pair is always there when we need it.

As always As always the tech support people at Pair are very knowledgeable and are able to provide me with answers that beyond my current knowledge and not make me feel like an idiot.

The support staff at Pair is excellent The support staff at Pair is excellent! I called 4+ times while having some trouble setting up my Pair mailbox on a new mac. Each call was answered quickly with patient, knowledgable problem solvers on the other end.

I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.