Excellent Tech Support The sign of a good host is when things go wrong. Pair Networks allows you to phone, log a ticket or chat for support. When you talk to them, there are real tech support people answering you. Not a call center rep reading a playbook. You know you can get issues dealt with fast.

I am SO PLEASED! I am SO PLEASED! I wrote with a problem that was absolutely perplexing us. I got a super-fast response (even though it's Saturday) with the problem identified and easy step-by-step instructions to fix it. It took me less than 10 minutes to solve something that we've been trying to figure out all day (I should have written sooner!). Highly recommended.

I love pair I love pair! Every time I get into something over my head, they help me, nicely! Answer questions, explain things, and hang in there until I'm good to go. And they do it FAST. Even on a Sunday. Today it was simply resetting my webmail password. Last month it was navigating the crzy hoops google has been making us jump through--and mine were crazier than most. They LOOKED at my specific situation before responding and gave me a carefully explained and tailored solution--which I was finally able to follow today--and it worked perfectly. Every time. This is how they do they do it. Best, most human tech support EVER. And I have like the second cheapest account you can possible have. 10 thumbs up! 👍

Gmail and Yahoo started bouncing mail Gmail and Yahoo started bouncing mail because they required DKIM and SPF records. Pair's instructions on how to fix the problem needed clarification, and Bruce provided that quickly. I needed more help though, because my site sends some mail using sendmail. Bruce got in touch with Pair experts and activated this feature for my site. He was helpful and kind, and solved my problem.

Tech support at PAIR is the gold standard. Tech support at PAIR is the gold standard by which all online support should be judged. My wife and I each have our own businesses, and have been Pair clients longer than we can recall, more than 30 years. Tech keeps changing, and Pair is always there when we need it.