Service At "hide.me" I subscribed to hide.me to protect myself from hackers and after downloading the software my internet started to slowdown, gets interrupted, and my web browser changed language. I submitted a service request explaining my issues. The same day I received an email from Nathan with step-by-step solution and screenshot attached. The problem was each time I turn on my internet the VPN was sendinge me to different countries where the language is local and my other virus protection was conflicting with the nwe software. Nathan was great responding to my initial request and did a follow-up to make sure I was satisfied with the solution. This is a good example of service. I apriciate all the followup email from employees at hide.me VPN.

This app has a free version This app has a free version. If you do not need much from VPN, then the creators of this application treat you like a human being. If I already need more features from VPN, then I will choose this particular application with a paid subscription. On top of that, it is easy to use and install.

Hide me vpn works amazingly well Hide me vpn works amazingly well. its protects and hide your location within some seconds. its more reliable and you don't have to do many settings before you get covered. I really recommend this to anyone who need a good vpn. Thanks developers

Long Time User I have had hide.me for several years now. Occasionally there will be a technical problem or some kind of glitch with a new version. This does not concern me because I get lightning fast response (hours not days) every time. The service is polite and responsive, they actually read my emails to them. I always recover from a problem quickly, usually the same day.

As of this writing After a year, and as of this writing, I have two negative observations. It takes longer to connect than before. I don't know the cause or of any changes made. Connecting once was less than 1/2 the current buffering time. And sometimes (not often) I cannot get a connection at all, even after changing protocols or choosing different locations. Tweaking settings just doesn't help. So, I contact support to let them know, and wait 1-3 days for the matter to fix itself (most times), while I use a backup VPN during the occurrence, rather than pointless troubleshooting. [contacted support about the matter Mar-Apr 2023 and Mar 2024] However, overall, it functions well most of the time, and support is superb. I've tried several other VPNs (free and paid versions) and like this one the most. I like this VPN so well that I subscribed for 27 months, as of Apr 2023.