John Strahan
AUMageworx are Excellent! I've worked with Mageworx for some years now with Shipping Suite, and the entire time they were helpful, patient, responsive and very skilled. A fantastic result for us, and i'll happliy install any Mageworx extension that we need. Excellent service.
IS
DEFast and friendly - support as you like it I bought the SEO Suite Ultimate extension at Adobe Magento Marketplace. Problem was you cannot download the extension package there, but need to install it using "composer". That didn't work for us. I sent a message to Mageworx' support team, and they provided the download package via their own website. Everything solved in less than a day. Thank you.
Charles Martin
GBTop of the line Magento 2 Module Providers This is a rare, top of the line Magento 2 module provider. Everytime I asked for a solution almost with a few hours they respond back with a workable answer. I can't thank Magewox enough how many times they came through with a last minute solution that got me out of hot water on many projects! I definitely recommend Mageworx for customization work and Magento 2 modules! Charles
Martin Widmer, Zürich
CHBug reports were not so welcome here Update 05.12.2023: the company has reached out to us and we were able to achieve an adequate solution. It seems the problem mainly arose from the person communication with us not having an overview over the issue. Thanks to good communcation now I am able to add 2 more stars. I hope that we can work together on this level in the future. Best regards, Martin Original review: In my company we bought a Magento 2 component from this company. We had problems with the component. We tracked the problem to a bug in the component and we reported it to Mageworx. Our bug report was not welcome. We had to insist that it was a bug and then the developers at Mageworx recognized the bug and provided a fix. The fix introduced a new bug which we also analyzed and tracked down, documented and again reported to Mageworx. Again the response was not welcoming. The development team recognized also the 2nd bug and provided a 2nd fix which finally did the job as a final solution. We spent many hours tracking down these two bugs and even providing the correct solution for them. But the company did not compensate us in any way, instead they asked us for a "favor", that is to write a review here. So that is the review that they asked for. We are using the Mageworx components with mixed feelings. It works well but the behavior of the company appears at least questionable and definitely not what you expect when you buy software from a professional company. Best regards, Martin
Taylor Mosser
GBExcellent support for module change suggestions I needed a code addition to a module I was using and Artur very quickly got back to me with the requested change. Mageworx support is awesome.