Quick support beyond expected Quick support. They were able to fix an issue with one of their extensions not displaying well with our custom theme, which is outside of the normal scope of support, for free. If you've dealt with any other Magento extension developer companies, you are undoubtedly aware of the blame loop when trying to get any support. Extension companies blame the theme companies, who blame the extension companies, who blame Adobe, who blames the theme companies, etc. It's great to see a company actually stand behind their product and provide useful support.

Mageworx - Great Products, Great Support! Mageworx's SEO products are a staple for any site wishing to promote itself on search engines (as every site must). The products themselves are great and full-featured. And what really stands out is their level of support - both through their Chat function, and through their email. They are thorough, relentless, friendly, knowledgeable and committed to getting clients all the way through to the solution.

Module did not work but the best thing… Mageworx apologized and we got a Module at nc. They installed it and we got it to work.Anyhow some of the Setting and Cart views make no real sense at least not for EU customers. We had some issues in Checkout which we still look into it, but it seems to be compatibility problem with Land of Coder extensions. As I understand from Mageworx, this would be a paid serice to make it compatible. This is definatly different to other companies, which do that for free. ------------------------- Module did not work but the best thing was that they was looking to a failure in a Module which was not even installed yet (and we clearly stated which module did not work), than we was forced to remove the Module, as they was thinking we had no open order. They are stupid enough, not to look to open orders and than they just refunded the order. I never ever had this kind of behavior. ---------------- After clarification, the Modules works OK, even if I would do it it in a slightly different way. The bad part is, that it is nit compatible with the Mirasvit Reward Module and we would need to pay for it to get it to work, which basically would be gone after each Update I guess

Good Quality and quick to respond with help when necessary We've used a number of Mageworx extensions with our Magento (Adobe) Commerce Cloud installation all with excellent success. The best part has always been the technical support. For the few times I've needed to contact Mageworx directly, they've always been quick to respond and quite helpful. If you're on the fence about choosing any of their extensions for Magento, I would highly recommend them. Not only for the quality and flexibility of the extension, but also the support if you need it.

Fast and friendly - support as you like it I bought the SEO Suite Ultimate extension at Adobe Magento Marketplace. Problem was you cannot download the extension package there, but need to install it using "composer". That didn't work for us. I sent a message to Mageworx' support team, and they provided the download package via their own website. Everything solved in less than a day. Thank you.