Mageworx

222 South Ninth St, Suite 1600, 55402, Minneapolis, United States
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4.90
Based on 20 Reviews

5

90.00%

4

10.00%

3

0.00%

2

0.00%

1

0.00%
About Mageworx

Mageworx is an experienced and creative Magento extensions & Shopify apps developer, eCommerce solutions and services provider. Being Magento partner, Mageworx cooperates with 50K+ successful Magento & Shopify store owners worldwide.

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Ryan
US

Great Extension, Core of our business! This extension has been the core of our online business for the past 2 years. The team was very helpful with supporting me on an importing issue and helped me to better understand their product by explaining my issue and providing me with a sample to review. Great work!

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F. Abedini
US

Great extensions for Magento The quality of the extension is unparalleled. I bought the Ultimate SEO for Magento 2 to replace an outdated Yoast extension and it worked out of the box. When I needed support, they were quick to answer and resolved my problem within a day.

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Alex
NL

Exceptional Support from Mageworx - Problem Solvers and Life Savers! As an avid user of Mageworx extensions for our e-commerce platform, I'm compelled to share my recent, exceptional experience with their support team. Recently, we encountered a puzzling issue with our store's sitemap generation right after updating our system. This was a critical problem for us, as it directly impacted our SEO and online visibility. Initially, we were at a loss, unsure of the source of the problem or how to fix it. This is where Mageworx's stellar support team stepped in. Their dedication and expertise shone through from the get-go. They conducted a thorough investigation, delving deep into our system to identify the root cause of the issue. What impressed us most was their commitment to resolving the problem, even when it became clear that the fault lay with another extension, not Mageworx's. Their team didn't just point fingers; they took proactive steps to fix the issue, ensuring our store was back on track. This level of service, going above and beyond to solve a problem not directly caused by their products, is rare and invaluable. In a world where customer support often feels automated and impersonal, Mageworx's hands-on, problem-solving approach was a breath of fresh air. They not only fixed our immediate issue but also ensured our systems were robust for future operations. In conclusion, I cannot recommend Mageworx highly enough. Their extensions are fantastic, but it's their exceptional customer support that truly sets them apart. They have earned a loyal customer in us, and we look forward to continuing our relationship with them for years to come.

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Taylor Mosser
US

Excellent support for module change suggestions I needed a code addition to a module I was using and Artur very quickly got back to me with the requested change. Mageworx support is awesome.

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Martin Widmer, Zürich
CH

Bug reports were not so welcome here Update 05.12.2023: the company has reached out to us and we were able to achieve an adequate solution. It seems the problem mainly arose from the person communication with us not having an overview over the issue. Thanks to good communcation now I am able to add 2 more stars. I hope that we can work together on this level in the future. Best regards, Martin Original review: In my company we bought a Magento 2 component from this company. We had problems with the component. We tracked the problem to a bug in the component and we reported it to Mageworx. Our bug report was not welcome. We had to insist that it was a bug and then the developers at Mageworx recognized the bug and provided a fix. The fix introduced a new bug which we also analyzed and tracked down, documented and again reported to Mageworx. Again the response was not welcoming. The development team recognized also the 2nd bug and provided a 2nd fix which finally did the job as a final solution. We spent many hours tracking down these two bugs and even providing the correct solution for them. But the company did not compensate us in any way, instead they asked us for a "favor", that is to write a review here. So that is the review that they asked for. We are using the Mageworx components with mixed feelings. It works well but the behavior of the company appears at least questionable and definitely not what you expect when you buy software from a professional company. Best regards, Martin

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