Excellent support for module change suggestions I needed a code addition to a module I was using and Artur very quickly got back to me with the requested change. Mageworx support is awesome.

Good Quality and quick to respond with help when necessary We've used a number of Mageworx extensions with our Magento (Adobe) Commerce Cloud installation all with excellent success. The best part has always been the technical support. For the few times I've needed to contact Mageworx directly, they've always been quick to respond and quite helpful. If you're on the fence about choosing any of their extensions for Magento, I would highly recommend them. Not only for the quality and flexibility of the extension, but also the support if you need it.

We use Mageworx for two of their Magento plugins We use Mageworx for their shipping suite and order management. Their software is of the highest quality and they keep it up to date. More importantly their support is quick and responsive to requests - and they know their product and Magento very well.

Bug reports were not so welcome here Update 05.12.2023: the company has reached out to us and we were able to achieve an adequate solution. It seems the problem mainly arose from the person communication with us not having an overview over the issue. Thanks to good communcation now I am able to add 2 more stars. I hope that we can work together on this level in the future. Best regards, Martin Original review: In my company we bought a Magento 2 component from this company. We had problems with the component. We tracked the problem to a bug in the component and we reported it to Mageworx. Our bug report was not welcome. We had to insist that it was a bug and then the developers at Mageworx recognized the bug and provided a fix. The fix introduced a new bug which we also analyzed and tracked down, documented and again reported to Mageworx. Again the response was not welcoming. The development team recognized also the 2nd bug and provided a 2nd fix which finally did the job as a final solution. We spent many hours tracking down these two bugs and even providing the correct solution for them. But the company did not compensate us in any way, instead they asked us for a "favor", that is to write a review here. So that is the review that they asked for. We are using the Mageworx components with mixed feelings. It works well but the behavior of the company appears at least questionable and definitely not what you expect when you buy software from a professional company. Best regards, Martin

Awesome Support! Thanks, Mageworx Support! Had some case where I needed to transfer our extension licenses to another Mageworx Account. They instantly helped me via support chat, then forwarded me to their email support and even after a small error on my side, they did support me once again. Of course without hesitating!