worry-free experience I'm extremely pleased with the customer service at Shock Hosting. Their prompt response to my tickets and swift resolution of any issues have been exceptional. Shock Hosting proves to be a highly dependable hosting company. I wholeheartedly recommend them, providing a worry-free experience.

An excellent provider of VPS's! (One little snag though...) I have been in the hosting business for more than 20 years. I went through thick and thin, virtual servers, dedicated servers, shared hosting, free hosting etc. I am always looking for value and service as a matter of priority, my fist port of call is always webhostingtalk, I found Shock hosting through them and liked what I read. I proceeded to order a VPS and I was not disappointed. quite reliable and speedy, support is what you'd expect, and I paid for 3 years, I know, one might think it is a bit of a risk but it was the best value ever... and I used a credit card. The VPS is very fast and the UK location was the clinching point. The only snag is that I have had problems with the IP giving me problem sending emails to the Microsoft email pool. After trying to resolve the matter with the help of support and the unhelpful Microsoft support, it has been a losing battle. I had to host my emails service with someone else. So although I wanted to give them 5 stars, I really can't due to this IP blocking issue, it's not Shock Hosting fault but it is a pain... keep up the good work

Problem resolved! I initially gave them a one star. But I can say they have worked hard to fix the problem and have resolved my issue. They did it all in the same day. They really care about their reputation and will not hesitate to make sure you are well served. I give them 5 stars because most companies won’t go this far in order to fix a problem. Thank you Ashton!

Shock Hosting has exceeded our expectations! Shock Hosting has exceeded our expectations. They are far superior to every other host we have tried (which is several dozen in number). We started with one small VPS a year ago, and we now have seven servers hosted with Shock Hosting. The performance of the servers is great. But one of the best things about Shock Hosting is their customer support. We are extremely impressed by their support. it is much better than any other VPS hosting provider we have tried. We are a very satisfied customer!

Awesome support I've been with a few hosting companies over the past 15 years but so far have to say these are the best by far. Very quick with help, writing replies without jargon (I'm not very technical), and smooth migration.