Neil Hodgson
HKQuick and effective support Quick and effective response to a problem which was fixed in a timely manner
Mathias
DECatch-up abroad The service is reasonably priced and works very well for watching geo blocked catch-up abroad. If it's, very rarely, not working, they've got a quick response support team solving it.
Roger Gross
CAGreat product, reliable, cheap, superb support Great product that is so much more reliable (and cheaper) for streaming content via my LG TV than a VPN like ExpressVPN or NordVPN which I used to subscribe to. Great customer support any day of the week with prompt service plus good feedback during incidents. Occasionally content providers blocks these kinds of services (BBC iPlayer particularly) but the team at SmartDNS always got me back viewing again quickly on the few outages I have had. I am genuinely really impressed with these guys.
paolo
SEAlways impressed with their support… Always impressed with their support service. I don’t have to contact them often but when I do, they are very good. Highly recommended.
Andrew Scott Adamson
AUI have been a customer for 5 or 6 years and this is why! I have been a customer for 5 or 6 years now. I think I have had 4 issues. Each issue was sorted, quickly. Each communication with me was responsive, incredibly well articulated and instructions on point. I did not have to clarify a single one. These people know what they are doing. Scott