Shamser Suzon gets a 5 star review from… Shamser Suzon gets a 5 star review from me today! He helped me in less than 5 minutes to find the answers I needed for help with our website. Thank you so much Shamser, you are a rock start tech support rep.

I have worked in the web development… I have worked in the web development field since 2000, and I have not found support this fast and quality in this entire time until I ran into WPMU. This is my final stop for hosting, they are the whole package.

I ran into an issue with a cloned site I ran into an issue with a cloned site, when trying to remove it the live site was removed. Katharina reassured me and helped me reinstate the live site from back-ups. She als explained to me what happened. With in a matter of time the site was back up. Really appreciate the availability of support and their hands on approach.

Best hosting, Best plugins, Best support I found out about WPMU DEV when I used their plugin Broken Link Checker and upgraded to the PRO version There was a promotional discount that saved hundreds off the yearly license so I went for it. I didn’t realize it at the time, but the small fee I paid entitled me to the PRO version off ALL of their plugins, maybe 6 total? Everything from SEO, URL redirection, Popups and Marketing, Caching and Asset Optimization, and more. I was able to replace a bunch of plugins that ended up saving me money. Then I noticed they provide hosting. The special for new site migrations (free for them to do it) was too good to pass up—especially when I saw I could get better hosting for the same price I was already paying. I’m not badmouthing any hosting services I’ve used prior to this, because they were all good an offered great customer service, I just want to give someone shopping for hosting an idea. I’ve used Siteground, Armada Hosting, Kinsta, and Cloudways before this. Cloudways was the best and fasted in my particular case. Or so I thought. I have a Wordpress site with over 1400 users and over 2500 posts, around 4,000 images in my media library, and a huge database. Well, I thought it was because of all those things that my media library would take a bit to load when I opened in while editing a post, and it took a bit for my users and post lists to load, but I was wrong! All of that now happens INSTANTLY and I am not exaggerating! To say I love their plugins and hosting is an understatement. But best of all is their support. You can live chat instantly about any question you have. Or you can open a support ticket that is answered within 1 hour. 24/7! They make it easy to click a button that allows them to access your site to fix problems that would take much longer to fix via back and forth support messages. I’ve had at least 10 support tickets so far at all times of the day and night and there’s always a quick response and rapid fix, I’ve used live chat 3 times for things I was doing with domains so I could just do what they told me right then and there. In Summary: WPMU DEV has the best plugins, the best hosting, and by far the best support of any hosting service I used in the past. And the support is for the plugins, too. Not just hosting. I didn’t have hosting yet when I was using support during the plugin setup. Definitely can’t say that about any other premium plugins! It’s always a matter of opening a ticket and getting a response the next day, if I was lucky. Now it’s instant.

Five Start Customer Service WPMU customer service is first class, can't recommend them highly enough. Thanks again. Richard