I had two tickets opened with so called… I had two tickets opened with so called premium support but this is embrassing really. They dont read tickets, they do exact same things on website you did before. First they tell you to install MU plugin than they say it is not "MU plugin" but " Classic plugin" after that i gave them acess to my dev website guess what they did " tried to install mu plugin" which i installed before and didnt solve anything. They are like looped bots without advanced technical knowledge. You ask them something they respond with totally different answers. I had TWO problems both are not even close to solution and they dont even act that they would have a clue. I am not programmer but technical knowledge of these guys is very cheap for a subscription premium service i am really disappointed.

Stellar support on live chat or ticket Stellar support on live chat or ticket (I've been with WPMUDev for my business website for a few years now). Peace of mind that there's Wordpress expertise there 24/7. Speed, screenshots, transcripts via email of the chat, it's all very good. I like that you can discuss general WP challenges, not just stuff about their own plugins (which are impressive).

Very good support they are very fast and efficient in resolving a problem, even if it's a weekend, thank you and well done, I'm happy to have purchased plugins from wpmu dev

Well they offer real vps not share… Well they offer real vps not share vpsmaking your site run much faster and many of theplugin that did not work on dreamhost work like a charme here. Like they say you pay what you ask for just watch for hosting taking you too a rabit hole with charging you more all the time

When I ever I have an issue When I ever I have an issue, there always seems to be a rep instantly available on live chat. They are always able to help me resolve issues. Their wordpress hosting is rock solid, and I have never had any malware issues on their platform, unlike other hosting companies. The value when you add up all their premium plugins, WAF and CDN is quite incredible. Recommended