A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.

Brian Brian Make sure to extend his assistance not only on my complain as a customer bt also advices where to start doig my research for my customers. So 100% to that. we need people like him in the insudtry

What a great service from the chat… What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of course, this is what all chats should be doing, but this standout service is not replicated in any other hosting service that I use...which means I will now consider using 101 more often in the future! Funny how that works.. ;-]

Kind and patient agent Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.

Great Customer Service Andre is very quick in providing assistance and answers my queries with the best of his knowledge. He's a great help, keep it up.