A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.

Support Response the support team was on spot with how they handled and responded to the queries I had

We had a bit of a complicated issue… We had a bit of a complicated issue regarding account login. It was super urgent as we had a domain which had not been renewed and a former colleague who wad created the account and who had left the company without a proper handover. Kevin B was AMAZING in his help - efficient, creative and with a profound knowledge of the account ownership process. MUCH APPRECIATED, Kevin! Thank you.

Brian Brian Make sure to extend his assistance not only on my complain as a customer bt also advices where to start doig my research for my customers. So 100% to that. we need people like him in the insudtry

i can't express my gratitude enough to… i can't express my gratitude enough to wards Cheney he helped me a lot until every think is solved. thanks 101domain team support specially Cheney