Isabel S was stellar -- got my answer… Isabel S was stellar -- got my answer and your chatbot stays popped up on all the pages - very nice interaction as it is hard to keep the iframe open across pages.

Great support responsive Isabel S provide me a great support for my issue. Every question I had I was getting the right explanation. Just great support and quick 5min max I finished and got answer for what I needed. My ratio for Isabel S 100 / 10

Joanna was knowledgeable and courteous Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me through a potentially difficult situation. Very good company representative in Joanna.

A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.

Ladies and gentlemen Ladies and gentlemen, let me tell you about Cheney D and her amazing tech support at 101 Domain web hosting. This woman is a magician with a keyboard, a wizard with a mouse, and she's got more tech skills than the entire cast of Silicon Valley! I was having trouble with my upload size, stuck at a measly 2MBs, which left me feeling like a technological caveman. Then along came Cheney D, and suddenly I'm uploading files like I'm Julian Assange on a classified document dump spree! Cheney D was an absolute delight to work with. Seriously though, if you need tech support, look no further than Cheney D and the team at 101 Domain web hosting. This woman is a consummate professional, and she's got a personality that'll brighten your day even if your Wi-Fi is down, your battery is dead and your computer is covered in coffee. Oh, and did I mention she got my upload size up to 16MBs?! That's right, sixteen! So, big ups to Cheney D and the tech support team at 101 Domain web hosting. You guys are the real MVPs of the tech world!