Joanna was knowledgeable and courteous Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me through a potentially difficult situation. Very good company representative in Joanna.

Excellent support. I am very impressed with the support received from Marcelo. I've worked with him twice over the last week. He's courteous and very knowledgeable. He even called me instead of working through a chat to make it easier. Registrars are a dime a dozen. It's the service that makes one stand out above the others.

What a great service from the chat… What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of course, this is what all chats should be doing, but this standout service is not replicated in any other hosting service that I use...which means I will now consider using 101 more often in the future! Funny how that works.. ;-]

We had a bit of a complicated issue… We had a bit of a complicated issue regarding account login. It was super urgent as we had a domain which had not been renewed and a former colleague who wad created the account and who had left the company without a proper handover. Kevin B was AMAZING in his help - efficient, creative and with a profound knowledge of the account ownership process. MUCH APPRECIATED, Kevin! Thank you.

i can't express my gratitude enough to… i can't express my gratitude enough to wards Cheney he helped me a lot until every think is solved. thanks 101domain team support specially Cheney