Marcelo is a pro Marcelo did a very good job to help me. In 15 minutes everything was fixed.

Depth of Knowledge Hi, I'm writing today to specifically tell you about your agent Corey K I've registered domains for years and with many companies. In my experience the folks have only been reading a script. I had a vexing issue with an expiring premium domain with another registrar. Corey not only understood the issue, but anticipated my questions and knew FAR more about what was going on that anything I've found over countless hours of searching online that I've been doing. And, FAR more than any other registrar I'd been in touch with in the past few days. In addition, he was completely professional and crisply businesslike - my time seemed as valuable to him as it is to me. I do a lot of registrations, and I feel I'll be doing MANY more via 101doamain now, and that is because of the level of service demonstrated today by Corey K. I encourage you to take the opportunity to let him be a leader within your team.

Kind and patient agent Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.

Support Response the support team was on spot with how they handled and responded to the queries I had

We had a bit of a complicated issue… We had a bit of a complicated issue regarding account login. It was super urgent as we had a domain which had not been renewed and a former colleague who wad created the account and who had left the company without a proper handover. Kevin B was AMAZING in his help - efficient, creative and with a profound knowledge of the account ownership process. MUCH APPRECIATED, Kevin! Thank you.