Depth of Knowledge Hi, I'm writing today to specifically tell you about your agent Corey K I've registered domains for years and with many companies. In my experience the folks have only been reading a script. I had a vexing issue with an expiring premium domain with another registrar. Corey not only understood the issue, but anticipated my questions and knew FAR more about what was going on that anything I've found over countless hours of searching online that I've been doing. And, FAR more than any other registrar I'd been in touch with in the past few days. In addition, he was completely professional and crisply businesslike - my time seemed as valuable to him as it is to me. I do a lot of registrations, and I feel I'll be doing MANY more via 101doamain now, and that is because of the level of service demonstrated today by Corey K. I encourage you to take the opportunity to let him be a leader within your team.

Kind and patient agent Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.

A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.

Thanks for sorting my transfer issues… Thanks for sorting my transfer issues out Corey K!

What a great service from the chat… What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of course, this is what all chats should be doing, but this standout service is not replicated in any other hosting service that I use...which means I will now consider using 101 more often in the future! Funny how that works.. ;-]