Ladies and gentlemen Ladies and gentlemen, let me tell you about Cheney D and her amazing tech support at 101 Domain web hosting. This woman is a magician with a keyboard, a wizard with a mouse, and she's got more tech skills than the entire cast of Silicon Valley! I was having trouble with my upload size, stuck at a measly 2MBs, which left me feeling like a technological caveman. Then along came Cheney D, and suddenly I'm uploading files like I'm Julian Assange on a classified document dump spree! Cheney D was an absolute delight to work with. Seriously though, if you need tech support, look no further than Cheney D and the team at 101 Domain web hosting. This woman is a consummate professional, and she's got a personality that'll brighten your day even if your Wi-Fi is down, your battery is dead and your computer is covered in coffee. Oh, and did I mention she got my upload size up to 16MBs?! That's right, sixteen! So, big ups to Cheney D and the tech support team at 101 Domain web hosting. You guys are the real MVPs of the tech world!

Support Response the support team was on spot with how they handled and responded to the queries I had

Kind and patient agent Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.

Joanna was knowledgeable and courteous Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me through a potentially difficult situation. Very good company representative in Joanna.

A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.