Isabel S was stellar -- got my answer… Isabel S was stellar -- got my answer and your chatbot stays popped up on all the pages - very nice interaction as it is hard to keep the iframe open across pages.

Marcelo is a pro Marcelo did a very good job to help me. In 15 minutes everything was fixed.

What a great service from the chat… What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of course, this is what all chats should be doing, but this standout service is not replicated in any other hosting service that I use...which means I will now consider using 101 more often in the future! Funny how that works.. ;-]

I got what I was searching for quickly… I got what I was searching for quickly and very clearly thankful for Corey K kind support.

A bad experience A bad experience. I hope it doesn't happen to you as well. My domain was set to expire on January 24th. On the morning of January 24th, I placed a renewal order on the website, made the payment, and received confirmation that it had been renewed. On January 25th, they opened a ticket stating that I should have renewed it by January 23rd at 11:59 PM. They have taken away my domain and put it up for auction! My ticket number is 101CM-362328. I am providing it in case they try to claim that this review is not true.