Edwin Moossaian
GBresponsive and competent very responsive and completed task quickly
Cab Inchair
TWDepth of Knowledge Hi, I'm writing today to specifically tell you about your agent Corey K I've registered domains for years and with many companies. In my experience the folks have only been reading a script. I had a vexing issue with an expiring premium domain with another registrar. Corey not only understood the issue, but anticipated my questions and knew FAR more about what was going on that anything I've found over countless hours of searching online that I've been doing. And, FAR more than any other registrar I'd been in touch with in the past few days. In addition, he was completely professional and crisply businesslike - my time seemed as valuable to him as it is to me. I do a lot of registrations, and I feel I'll be doing MANY more via 101doamain now, and that is because of the level of service demonstrated today by Corey K. I encourage you to take the opportunity to let him be a leader within your team.
Dave Ladouceur
GBIsabel S was stellar -- got my answer… Isabel S was stellar -- got my answer and your chatbot stays popped up on all the pages - very nice interaction as it is hard to keep the iframe open across pages.
Bill Even
GBExcellent support. I am very impressed with the support received from Marcelo. I've worked with him twice over the last week. He's courteous and very knowledgeable. He even called me instead of working through a chat to make it easier. Registrars are a dime a dozen. It's the service that makes one stand out above the others.
Constance Ridley Smith
BMJoanna was knowledgeable and courteous Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me through a potentially difficult situation. Very good company representative in Joanna.