Constance Ridley Smith
BMJoanna was knowledgeable and courteous Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me through a potentially difficult situation. Very good company representative in Joanna.
HAUS
AUWhat a great service from the chat… What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of course, this is what all chats should be doing, but this standout service is not replicated in any other hosting service that I use...which means I will now consider using 101 more often in the future! Funny how that works.. ;-]
abnetwork villers
BEMarcelo is a pro Marcelo did a very good job to help me. In 15 minutes everything was fixed.
Saimiri
ALGreat support responsive Isabel S provide me a great support for my issue. Every question I had I was getting the right explanation. Just great support and quick 5min max I finished and got answer for what I needed. My ratio for Isabel S 100 / 10
Callum
GBKind and patient agent Marcello was incredibly patient and understanding. As someone who didn't understand domains too well, he was patient and explanatory. Fantastic chap.