We were experiencing some formatting… We were experiencing some formatting issues with notification emails. Problem couldn't solved by their support team and was escalated to a senior support member who fixed it promptly. Great service! Thanks.

WPFoms is very much Professional and Excellent plugin I have been using WPFoms for last one year and found tremendous results. Easy to use and results oriented. Keep it up WPFoms team. I would like to congratulate you all for this professional plugin which is necessary for my WordPress website.

The support agent was knowledgeable and… The support agent was knowledgeable and polite and recommended well-thought out and clear steps to resolve the issue I was having.

Good (but bloated) Product - Customer Service POOR The product itself is fine. The customer support people are nice - but their customer service is horrible. You cannot reach anyone by telephone. Their auto-renewal is EXTREMELY frustrating. The initial billing is about 50% of the "normal" billing and then they start hounding you with renewal messages. They will tell you they can give you a "partial refund" if you go ahead and renew at the "normal" price rather than just offering an appropriate price up front. Frankly, I like their product. I think their "normal" pricing is about 1/3 higher than it should be - and evidently so do they if they are willing to give you a "partial refund" if you renew. It feels a bit like the company is being run by folks who really love developing software - but don't like to focus on the nuts and bolts of true customer satisfaction/service. Full disclosure - I'm trying to cancel my latest purchase as I write this and I will never get involved with the company again. It was several days of hassle that was unnecessary if they just had clear and customer-centric processes, information, and support. They've lost this customer for good.

I had some issues with styling a form… I had some issues with styling a form using CSS. Eduardo helped me achieve my desired styling in a timely and very courteous manner. Thanks you very much for a terrific result!