In a nutshell... In a nutshell... Ralden Souza understood what I wanted to be able to do and gave me the solution which worked exactly as I wanted it to. Many thanks

I had some issues with styling a form… I had some issues with styling a form using CSS. Eduardo helped me achieve my desired styling in a timely and very courteous manner. Thanks you very much for a terrific result!

Good (but bloated) Product - Customer Service POOR The product itself is fine. The customer support people are nice - but their customer service is horrible. You cannot reach anyone by telephone. Their auto-renewal is EXTREMELY frustrating. The initial billing is about 50% of the "normal" billing and then they start hounding you with renewal messages. They will tell you they can give you a "partial refund" if you go ahead and renew at the "normal" price rather than just offering an appropriate price up front. Frankly, I like their product. I think their "normal" pricing is about 1/3 higher than it should be - and evidently so do they if they are willing to give you a "partial refund" if you renew. It feels a bit like the company is being run by folks who really love developing software - but don't like to focus on the nuts and bolts of true customer satisfaction/service. Full disclosure - I'm trying to cancel my latest purchase as I write this and I will never get involved with the company again. It was several days of hassle that was unnecessary if they just had clear and customer-centric processes, information, and support. They've lost this customer for good.

WPForms - great product and great customer service Have used WPForms for several years now and have been very impressed with the functionality it provides and its stability. Haven't had to use customer support too often but when I did so recently I was very impressed with the service I received. (Thank you Omar). Great follow-up and great attention to detail.

Excellent support for the novice user Excellent support for the novice user. They don't necessarily fix your issue but rather point out resources that help you achieve your goals. It really then becomes a learning opportunity that can be applied to future requirements. Pranali was excellent in offering timely support. Kudos Pranali.