Grandmother passed away. Update: Staff has issued me a refund and offered to switch the current membership to a new family member. They were very communicative and wanted to make things right. Grandmother passed about 1 month into the purchase - we hadn't been able to answer a single question, let alone print any physical copy. I asked for a refund, if they needed evidence, or anything, and they refused. I would have figured a company in this "area" would be better suited to dealing with these situations. Edit: to their response below - I have responded to their emails. They told me it is within their policy to issue a refund in this situation. Yet, they have not issued a refund to me. They want me to change or delete my review - I said, I would consider that if they issued the refund to me.

Preserving Cultural Traditions It’s is a fantastic tool for preserving cultural traditions. I used it to document my family's recipes, folktales, and traditional practices. With the easy-to-use platform, I was able to incorporate photos, videos, and even audio recordings of elders explaining the significance of each tradition.

Sharing My Story with the World As a writer, I've always been passionate about storytelling. But creating a physical book can be expensive and time-consuming. They offered a cost-effective solution that allowed me to write my memoir and share it with the world. Highly recommended!

A Journey Through Time It’s more than just a memoir writing service; it's a journey through time. It allowed me to revisit significant moments in my life, reflect on my experiences, and share them with loved ones. The process of creating my custom book with the platform was therapeutic and brought back so many wonderful memories. I'm proud of the final product and excited to share it with my family.

More Than Just Memories It isn't just about capturing memories; it's about sharing your legacy. It's a way to connect with my ancestors and share my own story with future family members.