Grandmother passed away. Update: Staff has issued me a refund and offered to switch the current membership to a new family member. They were very communicative and wanted to make things right. Grandmother passed about 1 month into the purchase - we hadn't been able to answer a single question, let alone print any physical copy. I asked for a refund, if they needed evidence, or anything, and they refused. I would have figured a company in this "area" would be better suited to dealing with these situations. Edit: to their response below - I have responded to their emails. They told me it is within their policy to issue a refund in this situation. Yet, they have not issued a refund to me. They want me to change or delete my review - I said, I would consider that if they issued the refund to me.

Overcoming Writer's Block I've always wanted to write my autobiography, but I struggled with writer's block. The user-friendly prompts and guided exercises helped me overcome this hurdle. It gave me a starting point and nudged me to explore different aspects of my life.

A Journey Through Time It’s more than just a memoir writing service; it's a journey through time. It allowed me to revisit significant moments in my life, reflect on my experiences, and share them with loved ones. The process of creating my custom book with the platform was therapeutic and brought back so many wonderful memories. I'm proud of the final product and excited to share it with my family.

Leaving a Legacy for My Children With their platform, I was able to create a custom book filled with stories, photos, and even voice recordings. Highly recommended!

A Source of Comfort in Difficult Times After losing my spouse, I felt lost and adrift. To cope with the grief, I decided to create a Memorygram memoir about our life together. It was a cathartic experience, allowing me to revisit cherished memories and celebrate our love story. It became a source of comfort and a reminder of the beautiful life we shared.