Grandmother passed away. Update: Staff has issued me a refund and offered to switch the current membership to a new family member. They were very communicative and wanted to make things right. Grandmother passed about 1 month into the purchase - we hadn't been able to answer a single question, let alone print any physical copy. I asked for a refund, if they needed evidence, or anything, and they refused. I would have figured a company in this "area" would be better suited to dealing with these situations. Edit: to their response below - I have responded to their emails. They told me it is within their policy to issue a refund in this situation. Yet, they have not issued a refund to me. They want me to change or delete my review - I said, I would consider that if they issued the refund to me.

Memoir Made Easy I've always wanted to write my memoir, but the thought of starting from scratch and formatting everything was overwhelming. Memorygram's user-friendly system made the process incredibly smooth. I loved how I could easily incorporate photos and stories, and the end result - a beautiful custom book - is something I'll cherish forever. Thanks, Memorygram!

A Gift for the Future My wife and I are expecting our first child soon. To commemorate this special time, we decided to create a memory book documenting our journey to parenthood. The finished custom book is a beautiful keepsake that we'll treasure forever, and it will be a wonderful gift to share with our child when they grow up.

A Collaborative Effort We all enjoyed reminiscing together, and it brought us closer. The end result - a custom book filled with our family history - is a treasure we'll cherish forever.

Sharing My Story with the World As a writer, I've always been passionate about storytelling. But creating a physical book can be expensive and time-consuming. They offered a cost-effective solution that allowed me to write my memoir and share it with the world. Highly recommended!