Stuart Browy
GBLoginManager - one of the best on the market!… When we started looking and vetting a risk management software to rollout for our Risk Management process Logic Manager was the best we saw. After using it for the past 6 months, it lives up to the rating! The 2 Analysts that we were assigned (Courtney and Annie) are fantastic and no matter how many times we pester them, they have helped and made this whole process a lot easier. I have recommended LogicManager to other Security Officers and will continue to do so.
Lucia
GBOutstanding Customer Care Daniel Chu and his team have always been very responsive and helpful to any questions or queries we've had. I cannot fault their expertise, their willingness to help with any questions or queries. We have experienced exceptional Customer Care to-date
Shannon
GBWe love our partnership with… We love our partnership with LogicManager. They are always very responsive and available for us when we need them. The product has transformed how we assess our Enterprise Risk.
Kenny Lee
GBExceptional support and versatile ERM/GRC platform Exceptional analyst-supported model and versatile ERM/GRC platform make LogicManager an ideal system for companies large and small. There are systems out there that can perform similar functions, but you will find their support model and the speedy response unparalleled in the industry. The cost model is also simple and you won't get nickel and dime for each feature like some other vendors. We are very happy to be partnering with LogicManager.
Niko
DEFirst year with LogicManager We implemented LogicManager one year ago to manage all our IT Compliance related activities more efficiently. For this we decided on a step-by-step approach to include one area after the other, starting with the internal and external frameworks we need to comply to. Additionally then including more workflow/assignment based activities. One year later we already achieved a lot, but still have areas to include. For this a great support team is available, usually providing feedback or creating structures in the solution within several days. LogicManagers approach is to enable the customer to set up a lot of activities and include content oneself, and being always available to support in case of challenges.Same for the reporting. Pros: + Great support + Easy start + standardized Risk Management solution having a lot of use cases ready + Easy workflow functionality + No big effort at the beginning but continuous effort over time due to step-by-step content roll-out Cons: - Due to standardization limitation to changes, thus standard Compliance task (eg SOX) need to follow the well developed functions available (processes follow tool) - As there is usually a multi step approach for including content from the start, one needs to keep track with implementing and not stop in the middle of activities due to longer time-frame (no big bang with a time consuming project at start) - As an US based company not yet having data center in EU region which limits the scope of functions to be implemented for an European company