LogicManager

5-11 Drydock Avenue, 02210, Boston, United States
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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

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2

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About LogicManager

LogicManager believes performance is a result of effective risk management. Since 2006, our risk-based approach has empowered organizations to anticipate what's ahead, uphold their reputation, and improve business performance. At LogicManager, we know that all of your risks are interconnected and require a solution to effectively bridge those risk silos. We’ve developed governance area and point solutions packages built on a taxonomy platform, so they can be easily integrated into any department and support you throughout the entirety of your organization’s risk journey. When you sign on with LogicManager, you sign on to a team of thought leaders and risk management consultants to get you exactly where you need to be with your Governance, Risk & Compliance. We’re a trusted partner across industries, with clients such as Navy Federal Credit Union, Greater Toronto Airports Authority, Maxar Technologies, Raymour & Flanigan Furniture and Mattresses, and Seacoast Bank who rely on LogicManager for their ERM & GRC needs. Ready to learn more? Schedule a complimentary consultation with our risk experts to see how our software can take your organization’s risk program to the next level.

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David H
GB

Unmatched Customer Support and Feature Rich Products! The product is excellent, the customer service is unmatched, and they really listen and react to customer feedback. They are truly one of the best vendors I have ever worked with.

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Lucia
GB

Outstanding Customer Care Daniel Chu and his team have always been very responsive and helpful to any questions or queries we've had. I cannot fault their expertise, their willingness to help with any questions or queries. We have experienced exceptional Customer Care to-date

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Michelle
GB

Molds to your needs! Logic Manager has the ability to be molded to the needs of its users. We have requested changes and workflow methods. Our Service rep is a hands on kind of guy. Quick to response and always finds a solution. Great product that offers a wide range of tools.

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Niko
DE

First year with LogicManager We implemented LogicManager one year ago to manage all our IT Compliance related activities more efficiently. For this we decided on a step-by-step approach to include one area after the other, starting with the internal and external frameworks we need to comply to. Additionally then including more workflow/assignment based activities. One year later we already achieved a lot, but still have areas to include. For this a great support team is available, usually providing feedback or creating structures in the solution within several days. LogicManagers approach is to enable the customer to set up a lot of activities and include content oneself, and being always available to support in case of challenges.Same for the reporting. Pros: + Great support + Easy start + standardized Risk Management solution having a lot of use cases ready + Easy workflow functionality + No big effort at the beginning but continuous effort over time due to step-by-step content roll-out Cons: - Due to standardization limitation to changes, thus standard Compliance task (eg SOX) need to follow the well developed functions available (processes follow tool) - As there is usually a multi step approach for including content from the start, one needs to keep track with implementing and not stop in the middle of activities due to longer time-frame (no big bang with a time consuming project at start) - As an US based company not yet having data center in EU region which limits the scope of functions to be implemented for an European company

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Victoria
GB

Works great for our growing EdTech company. My account specialists and the whole team at LogicManager has been nothing but polite, courteous, and quick with the turn around on my requests. As a service, it's perfect for our growing edtech startup and has made my life 100 times easier by helping me track data and contractors.

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