Lisa Hartmann
GBGreat service and tool The ability to customize the tool to your needs and having your own analyst that understands your operations, has been one of the best vendor experiences. Online training tools could use some more enhancements to assist self taught users, but overall I would recommend this tool. My analyst has been hands and I've pulled him in several directions.
Anthony
GBStrong GRC Solution with great customer support... LogicManager is a top tier integrated solution that adds a ton of value to ERM. They provide a lot of flexibility with automating existing workflows/processes and their dedicated Advisory Analyst are always there to help. Their Advisory Analysts also do a fantastic job with guiding you through implementation and suggesting ways to improve your overall program. Definitely recommend!
David H
GBUnmatched Customer Support and Feature Rich Products! The product is excellent, the customer service is unmatched, and they really listen and react to customer feedback. They are truly one of the best vendors I have ever worked with.
EB
GBGreat Application, Great Service Logic manager is a comprehensive ERM tool. But no matter if you only need certain features, or the full comprehensive suite of capabilities, both the application and their service SME’s have been excellent. Years ago, we demo’ed at least four applications, with wide ranges in price and functionality and we chose LM. We have been pleased and believe we made the right decision.
Lucia
GBOutstanding Customer Care Daniel Chu and his team have always been very responsive and helpful to any questions or queries we've had. I cannot fault their expertise, their willingness to help with any questions or queries. We have experienced exceptional Customer Care to-date