We are in the process of implementing… We are in the process of implementing LogicManager and we are already feeling the rewards of having our risk processes optimized with workflows and enhanced reporting. The support that LogicManager's team provides is outstanding! We truly feel that we have a partner in this journey. Katlyn and her team deserve a 5 star rating of Excellent!

First year with LogicManager We implemented LogicManager one year ago to manage all our IT Compliance related activities more efficiently. For this we decided on a step-by-step approach to include one area after the other, starting with the internal and external frameworks we need to comply to. Additionally then including more workflow/assignment based activities. One year later we already achieved a lot, but still have areas to include. For this a great support team is available, usually providing feedback or creating structures in the solution within several days. LogicManagers approach is to enable the customer to set up a lot of activities and include content oneself, and being always available to support in case of challenges.Same for the reporting. Pros: + Great support + Easy start + standardized Risk Management solution having a lot of use cases ready + Easy workflow functionality + No big effort at the beginning but continuous effort over time due to step-by-step content roll-out Cons: - Due to standardization limitation to changes, thus standard Compliance task (eg SOX) need to follow the well developed functions available (processes follow tool) - As there is usually a multi step approach for including content from the start, one needs to keep track with implementing and not stop in the middle of activities due to longer time-frame (no big bang with a time consuming project at start) - As an US based company not yet having data center in EU region which limits the scope of functions to be implemented for an European company

Exceptional support and versatile ERM/GRC platform Exceptional analyst-supported model and versatile ERM/GRC platform make LogicManager an ideal system for companies large and small. There are systems out there that can perform similar functions, but you will find their support model and the speedy response unparalleled in the industry. The cost model is also simple and you won't get nickel and dime for each feature like some other vendors. We are very happy to be partnering with LogicManager.

Strong GRC Solution with great customer support... LogicManager is a top tier integrated solution that adds a ton of value to ERM. They provide a lot of flexibility with automating existing workflows/processes and their dedicated Advisory Analyst are always there to help. Their Advisory Analysts also do a fantastic job with guiding you through implementation and suggesting ways to improve your overall program. Definitely recommend!

Outstanding Customer Care Daniel Chu and his team have always been very responsive and helpful to any questions or queries we've had. I cannot fault their expertise, their willingness to help with any questions or queries. We have experienced exceptional Customer Care to-date