The technicians were most helpful and… The technicians were most helpful and were willing to work with me concerning finance issues. As a senior citizen, I highly recommend these folks. They help and do not talk down to you. They are professional yet caring folks and really help customers.

I chatted with 3 different people… Each person that I chatted with was very polite and took the time to explain what they were going to do ahead of time and then afterwards explained what the problem was. Since I am not computer literate, they did not make me feel dumb or inferior but treated me with utmost respect. They were able to fix the problem and also installed an icon so that if I ever have any future issues I can quickly reach them.

Suspicion to Satisfaction I was suspicious of the promises to clean up and repair my desk top without adding additional charged on after the initial sign on payment. The Technicians stuck with it until a lot of "junk" was removed and my computer reconfigured. Now everything works perfectly. It's as though I have a new computer. I highly recommend MyPC Utilities.

Totally Worth It "IT" support I got this to fix an error code and ended up being so happy to get advanced support for a little more - totally worth it. Only transferred ONCE, tech support was extremely adept and found multiple issues including a Trojan that slipped past my Avast. They fixed everything and I have months of support all in one place. Couldn't be more pleased.

I am using you probably like what 5-6… I am using you probably like what 5-6 years , I was happy with you before Charles , when I tell him about my problem , he is all about talking not working, it is annoying to log in every time and hear about money or what I should buy or pay, the guys before did not do it every time but when there was time to renew my utilities program and they did ask me on the end when they fixed my computer. And it annoys me mainly because when I asked if I should renew my antivirus you said NO because I have YOU , so make up your mind what do you tell your customers because I have a very good memory . How I should renew utilities for next year if I feel like you changed and I do not trust you anymore , I feel every time I need to use you because I know what to expect , and it is not what I was used to before , so I am changing my review after so many years . Customers do not want to hear the moment they log in what to buy or where to spend their money especially when they have a problem or want to fix something .The review I will change if you change too . I am grateful for the previous years , but now I am unhappy with you . Please stop making your customer feel like when I do not buy something you will not fix my computer . It is beginning of March and I bought your service for all year 2024. Whether I still will use your service in 2025 it depends only on you. Thank you