All the needed features! Yesterday a patient appeared in the virtual waiting room one hour early. It was easy to use the chat feature to reschedule quickly, taking only a few seconds from the session in progress that was wrapping up anyway. Doxy.me is user-friendly for patients on any phone or computer, with no downloads or codes. I can see who's in the waiting room. If I can't reply in real time, and can reach them later since I've seen that they had a problem.

Easy to use Easy to use; the free version is a great offering, especially for us solo providers. Most patients can use with ease. Those over 60yo usually need help walking through the steps, but are pleased.

Simple I love that it's so simple for my clients & requires no registration/sign up for them. The only complaint I have is that from time to time I have connectivity or audio issues. I've learned the connectivity is related to using the Chrome browser as Doxy doesn't play nicely with other browsers but I'm all in for Chrome/Google as of last 2 months (Microsoft has gotten way too big for their britches in my opinion) so I just let my clients know.

The people at Doxy seem dedicated to… The people at Doxy seem dedicated to keeping up with technology and ask for feedback when things might not be smooth and I find that they are fixed in a timely manner. Thank you for sharing your gift!

Good, basic Easy log-in, has all the basic features I need. On occasion, clients have trouble connecting, but it is almost always an issue with their internet connect. Once client had more serious trouble, but was able to troubleshoot with Doxy technical support. And it's free!