As always, great support from ServerPress. I have had a number of occasions over the last several years to submit tech support requests to ServerPress. Generally Gregg is the support tech who replies. His response is always very quick. Sometimes the response is just an answer that solves the problem. And sometimes the response results in a remote session to look at and resolve the issue. Either way, the issues have always been resolved quickly and completely. Some (and maybe most) of my support requests have have been a result of my lack of knowledge of ServerPress. I have found that I always get educated by the issue resolutions. This last experience is a good example of the support I get from ServerPress. I had issues with two websites that use old WordPress themes that have not had code updates (by the theme authors) in 5-6 years. I couldn't load them into Desktop Server Pro. When I submitted the support request, Gregg responded and suggested that I send website archives. After looking at the archives, Gregg sent me instructions that I didn't quite understand. He then suggested a remote session which resolved the problems and educated me within 10 minutes. I have always been satisfied by the support I have received from ServerPress. I highly recommend both their Desktop Server Pro product and their support.

Great support and product Great support and product. I'm new to the game and was really grateful to see their support includes having them come in and do screensharing and taking control of the mouse a day after I sent the request. Service is a big part of my buying decisions and Server Press came through. I look forward to working with you guys some more. Special thanks to Glenn, very concise and friendly.

Just LOVE ServerPress and their… Just LOVE ServerPress and their talented staff. Every launch of a new site is handled with expertise and professionalism. Gregg is incredible. Thank You!

Every time you have solved my issues… Every time you have solved my issues quickly and thoroughly. The world would be a nice place if more companies had customer service like you! I had a simple issue, that was causing big headaches and Gregg knew exactly what to do.

ONLY THE BEST! Gregg and his team at serverpress are the best! I HIGHLY recommend getting serverpress for all your wordpress needs!! This team is always willing to help and will answer all your questions! AMAZING team and product!