Great service but don't push the limits We partnered with an agency for email marketing and we use instantly.ai. It works very well, its a fantastic tool with great features built in. The only reason it's not 5 stars is because if you follow the instructions they provide in youtube videos you'll probably get banned from your domain and email providers. If they say 10 a day, do 7 or 8 to be safe. You'll have a great experience once you find out what is allowable.

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Amazing Tool for Sending Emails Instantly is like having a super-powered helper for sending emails. It's really easy to use, and it helps us reach lots of people with our plumbing marketing messages. Plus, whenever we have a question, their team is quick to help out. The cool part is, it also shows us useful info about who's reading our emails and how they're responding. If you're looking to make your email marketing better, give Instantly a try!

Julia was awesome! Julia was quick to reply to my questions about our warm-up emails. She answered my questions thoroughly, with knowledge, and helped to ease my worries about our email performance. Having great customer service that is also punctual and knowledgeable helps to reaffirm my decision to use Instantly for our cold email campaigns. Thank you, Julia, for your help and for being such a pleasant person to work with!