Great Experience from Start to Finish I've had nothing but a great experience with Instantly, from usability to customer service. I've tried other solutions for cold email, and there was always something that made it a headache. You can tell that the minds behind the app are marketers who actually did cold outreach. How else would they have known all the things that drive us nuts with alternatives? Even their customer service is great and always available. I had some issues, and Edil really helped me out by taking the time to investigate. I highly recommend it!

Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Amazing support! Instantly is very easy to set up and intuitive to use. The best thing about it however is how amazing the support is! Every time I've had a question, the support team has responded to me within 10 minutes with an answer. Based on this alone we have decided to continue to use Instantly for SProbot's outreach campaigns.

Julia was awesome! Julia was quick to reply to my questions about our warm-up emails. She answered my questions thoroughly, with knowledge, and helped to ease my worries about our email performance. Having great customer service that is also punctual and knowledgeable helps to reaffirm my decision to use Instantly for our cold email campaigns. Thank you, Julia, for your help and for being such a pleasant person to work with!