Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Instantly is very user friendly and their support team is one of if not the best! We're primarily using Instantly for cold email outreach. Overall, their platform is very easy to use, and their lead finder database is similar to what someone might use with Sales Navigator. They have very good tutorials, very thorough videos and screenshots on how-tos. I believe they're the only platform that has a step-by-step guide on how to setup a cold email campaign from scratch, which has been tremendously helpful. Their support team is also extremely helpful, and they basically have an article for everything.

Instantly.ai makes email marketing so… Instantly.ai makes email marketing so easy. They have so many features such as verifying risky emails, unsubscribe list button, A/B Testing as well as you can add variants and steps to your sequences. The best feature I loved about Instantly is their Warm-up feature, it keeps the account warm up for 3 to 4 weeks and then you can start sending cold emails. I recommend small and medium-sized companies to give a shot for your marketing campaigns, you won't regret it.

Great service but don't push the limits We partnered with an agency for email marketing and we use instantly.ai. It works very well, its a fantastic tool with great features built in. The only reason it's not 5 stars is because if you follow the instructions they provide in youtube videos you'll probably get banned from your domain and email providers. If they say 10 a day, do 7 or 8 to be safe. You'll have a great experience once you find out what is allowable.

Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!