Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!

Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Cold email campaigns simplified! Instantly.ai makes the whole process of cold emailing so much easier. The user interface is intuitive and it is so easy to really target / segment your audience. The customer support team are super helpful, friendly - and very quick to reply

Really impressed so far I've been really impressed since starting to use Instantly about three weeks ago. I was previously using different services to warm up emails, launch campaigns, and analyse results, so getting everything together in one package is brilliant. Would highly recommend.

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.