Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!

Great Experience from Start to Finish I've had nothing but a great experience with Instantly, from usability to customer service. I've tried other solutions for cold email, and there was always something that made it a headache. You can tell that the minds behind the app are marketers who actually did cold outreach. How else would they have known all the things that drive us nuts with alternatives? Even their customer service is great and always available. I had some issues, and Edil really helped me out by taking the time to investigate. I highly recommend it!

Be careful when you cancel your… Be careful when you cancel your subscription. I cancelled by subscription, but later all data were back and my plan active. Needless to say I got billed a month later. When I contacted the chat I got immediately the refund, which to my surprise was too easy. It seems like this is a method...

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Love Instantly.ai Love Instantly.ai, we use it for our cold email agency and have never had any big dramas or problems! any minor issues we run into the support team is incredible and very great to work with to fix everything. Highly recommend Instantly as a sending tool, lead scraper and warmup tool for all your email needs!