Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Amazing support! Instantly is very easy to set up and intuitive to use. The best thing about it however is how amazing the support is! Every time I've had a question, the support team has responded to me within 10 minutes with an answer. Based on this alone we have decided to continue to use Instantly for SProbot's outreach campaigns.

Cold email campaigns simplified! Instantly.ai makes the whole process of cold emailing so much easier. The user interface is intuitive and it is so easy to really target / segment your audience. The customer support team are super helpful, friendly - and very quick to reply

Great service but don't push the limits We partnered with an agency for email marketing and we use instantly.ai. It works very well, its a fantastic tool with great features built in. The only reason it's not 5 stars is because if you follow the instructions they provide in youtube videos you'll probably get banned from your domain and email providers. If they say 10 a day, do 7 or 8 to be safe. You'll have a great experience once you find out what is allowable.

Julia was awesome! Julia was quick to reply to my questions about our warm-up emails. She answered my questions thoroughly, with knowledge, and helped to ease my worries about our email performance. Having great customer service that is also punctual and knowledgeable helps to reaffirm my decision to use Instantly for our cold email campaigns. Thank you, Julia, for your help and for being such a pleasant person to work with!