Be careful when you cancel your… Be careful when you cancel your subscription. I cancelled by subscription, but later all data were back and my plan active. Needless to say I got billed a month later. When I contacted the chat I got immediately the refund, which to my surprise was too easy. It seems like this is a method...

Great Experience from Start to Finish I've had nothing but a great experience with Instantly, from usability to customer service. I've tried other solutions for cold email, and there was always something that made it a headache. You can tell that the minds behind the app are marketers who actually did cold outreach. How else would they have known all the things that drive us nuts with alternatives? Even their customer service is great and always available. I had some issues, and Edil really helped me out by taking the time to investigate. I highly recommend it!

Excited about the future results - amazing platform I heard about Instantly from a friend. I'm about to launch my first campaign now. I found a lot of help through YouTube videos regarding setting up the account, but also with the amazing customer service. I'm super excited to see what results it will lead, but already now I can say that the user-friendly platform definitely is fun!

Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!

Julia was awesome! Julia was quick to reply to my questions about our warm-up emails. She answered my questions thoroughly, with knowledge, and helped to ease my worries about our email performance. Having great customer service that is also punctual and knowledgeable helps to reaffirm my decision to use Instantly for our cold email campaigns. Thank you, Julia, for your help and for being such a pleasant person to work with!