Instantly is very user friendly and their support team is one of if not the best! We're primarily using Instantly for cold email outreach. Overall, their platform is very easy to use, and their lead finder database is similar to what someone might use with Sales Navigator. They have very good tutorials, very thorough videos and screenshots on how-tos. I believe they're the only platform that has a step-by-step guide on how to setup a cold email campaign from scratch, which has been tremendously helpful. Their support team is also extremely helpful, and they basically have an article for everything.

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Amazing Tool for Sending Emails Instantly is like having a super-powered helper for sending emails. It's really easy to use, and it helps us reach lots of people with our plumbing marketing messages. Plus, whenever we have a question, their team is quick to help out. The cool part is, it also shows us useful info about who's reading our emails and how they're responding. If you're looking to make your email marketing better, give Instantly a try!

Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Great service but don't push the limits We partnered with an agency for email marketing and we use instantly.ai. It works very well, its a fantastic tool with great features built in. The only reason it's not 5 stars is because if you follow the instructions they provide in youtube videos you'll probably get banned from your domain and email providers. If they say 10 a day, do 7 or 8 to be safe. You'll have a great experience once you find out what is allowable.