Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Be careful when you cancel your… Be careful when you cancel your subscription. I cancelled by subscription, but later all data were back and my plan active. Needless to say I got billed a month later. When I contacted the chat I got immediately the refund, which to my surprise was too easy. It seems like this is a method...

Great service but don't push the limits We partnered with an agency for email marketing and we use instantly.ai. It works very well, its a fantastic tool with great features built in. The only reason it's not 5 stars is because if you follow the instructions they provide in youtube videos you'll probably get banned from your domain and email providers. If they say 10 a day, do 7 or 8 to be safe. You'll have a great experience once you find out what is allowable.

Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Really impressed so far I've been really impressed since starting to use Instantly about three weeks ago. I was previously using different services to warm up emails, launch campaigns, and analyse results, so getting everything together in one package is brilliant. Would highly recommend.