Competitors, watch out. Instantly is EXTREMELY user-friendly and straightforward. They're changing the entire game. Competitors are going to have to step up big time now. Their support is more than helpful and super responsive which is a huge plus in my book. Wish they had more merge field customization and logic. Also, lead info is hosted in each campaign - not in the lead itself. Which means when you import leads into a new campaign, you lose most, if not all, of the data and merge fields you had before. So be careful how you organize imports.

Rep Was Proactive and Thorough Rep was proactive about giving me a heads up they'll take some time to get to my question due to volume of chats, then was thorough about answering my question when they were able.

Love Instantly.ai Love Instantly.ai, we use it for our cold email agency and have never had any big dramas or problems! any minor issues we run into the support team is incredible and very great to work with to fix everything. Highly recommend Instantly as a sending tool, lead scraper and warmup tool for all your email needs!

Instantly is very user friendly and their support team is one of if not the best! We're primarily using Instantly for cold email outreach. Overall, their platform is very easy to use, and their lead finder database is similar to what someone might use with Sales Navigator. They have very good tutorials, very thorough videos and screenshots on how-tos. I believe they're the only platform that has a step-by-step guide on how to setup a cold email campaign from scratch, which has been tremendously helpful. Their support team is also extremely helpful, and they basically have an article for everything.

Very positive service The agent was well mannered, informative and confirmed my musings or pointed me in the right direction. I had a lot of issues and she stayed there until the end so they were all solved - which can take quite a while when you're using live-chat!