CHAT - BOT I was surprised that the Dashboard indicated that my device was "Vulnerable" even though all boxes were green, and I was "Protected". I posed the question to the Chat Bot and did as directed but it got more obtuse as I got deeper into it. Ultimately I went back to Help and loaded the diagnostic tool and after second restart the Vulnerable message went away. This has been my only issue in nearly two years of use.

Sophos Home Premium. Sophos Home Premium. I first came across Sophos many years ago through a company that was already using it. I am completely satisfied with it. I don't receive lots of unwanted emails - the antivirus software simply carries on doing its job.

As far as I can tell it works well As far as I can tell it works well. It works in the background, and I never notice it. I rely on professional advice and reviews. Sophos was recommended over my previous (AVG) . Recommended by the software/computer store where I purchased the new laptop. It is important to me to be able to use it on multiple devices. A good product that I can share across the devices in my home. Saves me money and frustration.

I've been using Sophos Home for a few… I've been using Sophos Home for a few years now and have never yet had any problems with it. It just does its work in the background and updates regularly. There's no impact to computer performance. Some security softwares slow your computer down but this one doesn't. The web based control panel offers various settings you can switch on or off and you can also add additional computers to your account which will also be kept secure with Sophos Home.

Issues with Mac OS Big Sur I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always. It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.