REFUSING TO CANCEL MY AGENT ACCOUNT REFUSING TO CANCEL MY AGENT ACCOUNT. I'VE REQUESTED CANCELLATION NUMEROUS TIMES. They aren't worth S. On hold for 20 MINUTES+, numerous emails sent to SUPPORT, they even PHONE SCREEN. My advice to agents is to avoid this place at ALL COSTS, THEY JUST WANT 250/M FOR NOTHING. THE WEBSITE WAS SUBPAR AND BRIGHTFIRE WORKS WITH THEM.... ONLY WANTING MORE AND MORE MONEY BUT NOT HELPING THE BOOK TO GROW IN ANYWAY. ITS A SCAM. SCAMMING AGENTS AND CUSTOMERS. ALSO, IN CERTAIN STATES, THEY DON'T EVEN HAVE COVERAGE UNLESS THE PERSON IS "PRIME"... THERES NO CARRIERS FOR SUBPRIME, BUT YET YOU PAY A PREMIUM FOR THIS SUBPRIME SERVICE!!! STAY AWAY.

New guy, old game. Being newly licensed and eager to write business, my business partner and I found ourselves stuck in a position where we must rely on industry veterans to get started. That means they keep most of the commission and they keep your book of business. No thank you! Bolt gave us the ability to operate independently from day one! They even let us write our own E&O policy! And now we have access to so many markets that would've taken years to gain on our own. Samantha did a stellar job! Super happy!

Not a great experience Not a great experience, they say all the right things, but when it comes down to it, it is impossible to bind business in the Northeast with this company. Forget entirely about personal lines...all of their carriers have pulled out. The application process on the commercial side is slow and painful and their carriers will ask you questions that you have already provided the answer to. Their system needs updating and it is not easy to use. I signed up for 6 months, cancelled after one, obviously didnt get any money back, but thats ok. Would not recommend.

Fantastic Customer service experience I have been a Life/Health, and P&C agent for the last 7 years. Recently I decided to open up my own agency, Kevin Rodriguez was and has been amazing throughout my entire process with Bolt Access. His great customer service and followed up has made this so much easier then I ever imagined.

I am still a new agent to Bolt Access I am still a new agent to Bolt Access, but so far my experience has been very good. Jacob, my Agency Success Manager, has been attentive and professional. We are off to a great start.