Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.
Fawn Arnold
DEAmazing TEAM Amazing TEAM! Memberspace is a super platform with REAL people in support that ACTUALLY care. They went above and beyond so that my blind clients could have a wonderful user experience.....thank you thank you thank you. My blind clients were so moved that someone actually cared. #heros
Sarah Stevens
AUThe Memberspace team service has been excellent during set up The Memberspace system is so user friendly. Their help pages and instructional info answer so many of your questions, and when that can't do the job their team always reply quickly and with a thorough response. Very personalised service.
Nicolo C.
GBGreat Customer Support! Have had an amazing few months while using Memberspace. Not only is their product next level, their support always goes above and beyond! Starting a website can be daunting, but having a team of support members who answer all of your questions makes it that much easier! Thanks team!
Lisa Kilgour, Nutritionist
CAMemberspace rocks! I've been using Memberspace for my membership site for over a year and they continue to impress me with their product and their customer service. Memberspace is really easy to use and super flexible, it works with any idea I can come up with. Plus, anytime I'm even slightly stuck, I just reach out to their customer service team and I get an answer really fast (and without waiting on hold forever...it's all done by email and chat). I've had a great experience with Memberspace and I would recommend it to anyone looking to add password protected content to their website.