The Memberspace team service has been excellent during set up The Memberspace system is so user friendly. Their help pages and instructional info answer so many of your questions, and when that can't do the job their team always reply quickly and with a thorough response. Very personalised service.

Amazing Customer Service and Support...Every time we have a question or an… Every time we have a question or an issue relating to memberspace, the support is pretty remarkable. Often times within minutes we will have a response and someone taking care of our query... We’ve been with memberspace for several years now and it’s one of the most consistent things we’ve noticed about them — their support is terrific and remarkable in speed.

Straight up awesome We have a coaching and mentorship business that we are VERY passionate about and want to provide the best experience possible to our members. Memberspace makes that happen by ensuring our exclusive content is protected. We don't want to deny anyone access to what we teach but access is earned and it has been a huge lifesaver for us being able to use Memberspaces versatile tool. Thank you!

Expensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.

Impressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!