Tracy Dapp
GBAmazing Service! Jen Sommers was absolutely invaluable with helping me troubleshoot a problem I was having with one of our members not being able to activate her account and receiving the correct plan. After all of the options, we finally got it squared away, but without Jen's help I'd still be hitting a wall!
Nicolo C.
GBGreat Customer Support! Have had an amazing few months while using Memberspace. Not only is their product next level, their support always goes above and beyond! Starting a website can be daunting, but having a team of support members who answer all of your questions makes it that much easier! Thanks team!
Tesia Blackburn
GBI've been using Memberspace for my… I've been using Memberspace for my online classroom for a couple of months now and I have to say I'm impressed. Their customer service has been spot on, very fast and I've never been left hanging. Their interface is easy to use and understand. And the functionality has been a real life-saver! Using Memberspace has taken an enormous workload off my shoulders and enabled me to run an online classroom of 500 students efficiently. I highly, highly recommend them.
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.
Cheryl Preyer
GBFantastic friendly support! Guided support (from Jen) was super helpful and made me a bigger fan of Memberspace than before I reached out for help. You can never go wrong working with smart, nice people!