Nicolo C.
GBGreat Customer Support! Have had an amazing few months while using Memberspace. Not only is their product next level, their support always goes above and beyond! Starting a website can be daunting, but having a team of support members who answer all of your questions makes it that much easier! Thanks team!
The Energy Boutique
CAAlways super quick with response emails… Always super quick with response emails and always solve my problems quick fast!
Jp
GBThe customer service with Memberspace… The customer service with Memberspace is outstanding. Jen was very friendly and willing to go the extra mile to make sure all my questions were answered in a timely manner.
Rev. Michael Hawthorne Jr.
GBI feel like I'm a developer! As a non-technical person, I couldn't ask for a simpler solution than Memberspace, seriously! Super excited that my website has a professional members section now and that I was able to create it all by myself. I thought I was going to have to spend thousands of dollars to create something like this. The customer service is really on it and I really appreciate the way Roger walked me through my questions. I can't wait to see our membership grow to the ends of the universe! Thank you all!
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.