Tracy Dapp
GBAmazing Service! Jen Sommers was absolutely invaluable with helping me troubleshoot a problem I was having with one of our members not being able to activate her account and receiving the correct plan. After all of the options, we finally got it squared away, but without Jen's help I'd still be hitting a wall!
Rev. Michael Hawthorne Jr.
GBI feel like I'm a developer! As a non-technical person, I couldn't ask for a simpler solution than Memberspace, seriously! Super excited that my website has a professional members section now and that I was able to create it all by myself. I thought I was going to have to spend thousands of dollars to create something like this. The customer service is really on it and I really appreciate the way Roger walked me through my questions. I can't wait to see our membership grow to the ends of the universe! Thank you all!
Fanny Barry
MXWe've had great experience so far! We've had great experience so far with Memberspace. As a small business automation is key. Memberspace has helped us work more efficiently with customers and we are sure it will affect our growth positively - and our ability to focus on bigger management issues and challenges. Great customer support and .... so far soooo good!
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.
Tesia Blackburn
GBI've been using Memberspace for my… I've been using Memberspace for my online classroom for a couple of months now and I have to say I'm impressed. Their customer service has been spot on, very fast and I've never been left hanging. Their interface is easy to use and understand. And the functionality has been a real life-saver! Using Memberspace has taken an enormous workload off my shoulders and enabled me to run an online classroom of 500 students efficiently. I highly, highly recommend them.