Magdalina Georgieva
GBImpressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!
Cheryl Preyer
GBFantastic friendly support! Guided support (from Jen) was super helpful and made me a bigger fan of Memberspace than before I reached out for help. You can never go wrong working with smart, nice people!
Rev. Michael Hawthorne Jr.
GBI feel like I'm a developer! As a non-technical person, I couldn't ask for a simpler solution than Memberspace, seriously! Super excited that my website has a professional members section now and that I was able to create it all by myself. I thought I was going to have to spend thousands of dollars to create something like this. The customer service is really on it and I really appreciate the way Roger walked me through my questions. I can't wait to see our membership grow to the ends of the universe! Thank you all!
Jp
GBThe customer service with Memberspace… The customer service with Memberspace is outstanding. Jen was very friendly and willing to go the extra mile to make sure all my questions were answered in a timely manner.
Tori Shireman
GBGood platform, GREAT service The platform is easy to use and is really well developed, but the customer support is what gets 5 stars. I build websites and my client had some very specific requests. When something wasn't operating as I needed it to or seemed to be glitching, I reached out to support. In my line of work, it's always a gamble whether you'll get a competent support person or a robot, but in the two times I've contacted the Memberspace support, 1) I've been able to stay connected with the same person both times (shoutout, Jen Sommers!) so they knew my situation and 2) they've given me effective, HONEST feedback. I keep thinking how I can incorporate this into other project I have going because I want to keep working with them. Really awesome platform, even better service.