Magdalina Georgieva
GBImpressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!
Jp
GBThe customer service with Memberspace… The customer service with Memberspace is outstanding. Jen was very friendly and willing to go the extra mile to make sure all my questions were answered in a timely manner.
Fanny Barry
MXWe've had great experience so far! We've had great experience so far with Memberspace. As a small business automation is key. Memberspace has helped us work more efficiently with customers and we are sure it will affect our growth positively - and our ability to focus on bigger management issues and challenges. Great customer support and .... so far soooo good!
Tori Shireman
GBGood platform, GREAT service The platform is easy to use and is really well developed, but the customer support is what gets 5 stars. I build websites and my client had some very specific requests. When something wasn't operating as I needed it to or seemed to be glitching, I reached out to support. In my line of work, it's always a gamble whether you'll get a competent support person or a robot, but in the two times I've contacted the Memberspace support, 1) I've been able to stay connected with the same person both times (shoutout, Jen Sommers!) so they knew my situation and 2) they've given me effective, HONEST feedback. I keep thinking how I can incorporate this into other project I have going because I want to keep working with them. Really awesome platform, even better service.
Fawn Arnold
DEAmazing TEAM Amazing TEAM! Memberspace is a super platform with REAL people in support that ACTUALLY care. They went above and beyond so that my blind clients could have a wonderful user experience.....thank you thank you thank you. My blind clients were so moved that someone actually cared. #heros