The Memberspace team service has been excellent during set up The Memberspace system is so user friendly. Their help pages and instructional info answer so many of your questions, and when that can't do the job their team always reply quickly and with a thorough response. Very personalised service.

Impressive service We had a bizarre issue where we weren't receiving emails from MemberSpace sent to one specific email address but we were getting them fine on other addresses within the tenant. I logged a ticket with their support team and was dealing with Jen Sommers. Jen was friendly, helpful and knowledgeable and our problem was resolved within 24 hours of raising it. The communication was great from start to finish and I can't fault their services at all. Thank you Jen!

Best membership tool on the market. I have a multi-six figure membership, I've been using Memberspace for years. It has more flexibility and customization options than other membership platforms, and their team (including the founders) are very responsive. They truly want to make their product better and better, and they base their improvements on what their users actually need. So glad I found Memberspace!

Good platform, GREAT service The platform is easy to use and is really well developed, but the customer support is what gets 5 stars. I build websites and my client had some very specific requests. When something wasn't operating as I needed it to or seemed to be glitching, I reached out to support. In my line of work, it's always a gamble whether you'll get a competent support person or a robot, but in the two times I've contacted the Memberspace support, 1) I've been able to stay connected with the same person both times (shoutout, Jen Sommers!) so they knew my situation and 2) they've given me effective, HONEST feedback. I keep thinking how I can incorporate this into other project I have going because I want to keep working with them. Really awesome platform, even better service.

Amazing Service! Jen Sommers was absolutely invaluable with helping me troubleshoot a problem I was having with one of our members not being able to activate her account and receiving the correct plan. After all of the options, we finally got it squared away, but without Jen's help I'd still be hitting a wall!