EBE
GBStraight up awesome We have a coaching and mentorship business that we are VERY passionate about and want to provide the best experience possible to our members. Memberspace makes that happen by ensuring our exclusive content is protected. We don't want to deny anyone access to what we teach but access is earned and it has been a huge lifesaver for us being able to use Memberspaces versatile tool. Thank you!
Rachel
GBExpensive transaction fees Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better. The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber." ...When they do they same thing with their transaction fees. Ha! So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity. I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter.
Fanny Barry
MXWe've had great experience so far! We've had great experience so far with Memberspace. As a small business automation is key. Memberspace has helped us work more efficiently with customers and we are sure it will affect our growth positively - and our ability to focus on bigger management issues and challenges. Great customer support and .... so far soooo good!
Lisa Kilgour, Nutritionist
CAMemberspace rocks! I've been using Memberspace for my membership site for over a year and they continue to impress me with their product and their customer service. Memberspace is really easy to use and super flexible, it works with any idea I can come up with. Plus, anytime I'm even slightly stuck, I just reach out to their customer service team and I get an answer really fast (and without waiting on hold forever...it's all done by email and chat). I've had a great experience with Memberspace and I would recommend it to anyone looking to add password protected content to their website.
Cheryl Preyer
GBFantastic friendly support! Guided support (from Jen) was super helpful and made me a bigger fan of Memberspace than before I reached out for help. You can never go wrong working with smart, nice people!