I have done 2 surprise trips! I have gone on 2 surprise destination trips with Jubel. The first time I went to Guatemala and the second time I went to Portugal. I had a BLAST on both trips. Jubel really takes into consideration your likes/dislikes when it comes to traveling. Everything was planned out for us, making it a breeze! We had the perfect amount of downtime in each country to do our own exploring as well. One of my biggest concerns was staying on a budget and also doing as many adventures as possible. Jubel was able to plan a lot of activities and keep me within that budget. Both Guatemala and Portugal were amazing countries. In Guatemala we hiked a volcano, took an ATV day tour, enjoyed delicious food and drinks, explored cities, spent time at a beautiful lake, and so much more! In Portugal we had some of the tastiest food in the world, enjoyed a beautiful wine cruise at sunset, toured nearby vineyards, and had the time our our lives! Both trips I was beyond satisfied with the planning done by Jubel and their availability for assistance while away. I will be planning a third trip with them this fall.

Surprise…or not Gris and Glynnis were great to work with. I went with the surprise option. Give them as much information about your likes and dislikes as possible. Unfortunately, when I opened my envelope full of smaller envelopes - the surprise location was disclosed. I thought maybe it was an error, until one of the hotels contacted me prior to the trip. Surprise ruined. I liked the itinerary and hotels for the most part. However there are some logistics that could have been planned out better. Such as when you have a 6am bus to catch, they could have planned a taxi to pick you up. What if I hadn't opened my next day envelope until midnight. Some taxi phone numbers for when said bus drops you off at your next destination and you have no way to get to your hotel, etc They only planned one tour for me, which ultimately got canceled and they refunded. Would I do another - I can't really say. Having the surprise ruined really bummed me out.

Best customer care ever!!! The team at Jubel have been hands down incredible. I originally booked a trip for myself and my partner to reconnect post baby but life had different plans and a year and a half later he passed. The team was patient and understanding and overly accommodating. Glynnis was able to switch the trip to a girls getaway 2 yrs after original trip date for myself and my sister to rest and reset after everything. I can’t say enough how much this means to me! The definition of customer care!!!!

What an expensive way to have a bunch of "free days" Back in March 2019 I went to Egypt. This won't really be a review of that. Would take too long. This will be a review of a weird online travel agent. I paid a fair bit of cash and really should've checked the itinerary they sent me. Long story short, when you go to Egypt, it's better to book things on the ground. A lot cheaper. Also I got ripped off by a conman who I first encountered at the "hotel" Jubel booked me into. He noticed my Jubel itinerary was bereft off things to do. Literally. Upon looking at it, I realised theybooked a few hotels and ultimately left me to choose my own activities. For the money I paid? Ugh. I ended up throwing tons of cash at the hotel reception guy. Totally my fault, I'm a naive traveller. What I will say is despite losing all my savings, and running up a credit card bill, I had the time of my life in Egypt. No thanks to Jubel. P.S. Also they are tricky to contact in an emergency.

Jubel helped us with a great mystery trip Jubel helped us with some mystery vacations. They were so much fun, and well planned. We got lots of documentation with suggestions, but were free to do as we liked after they picked the places, booked the flights and places to stay. Communication was great and prices were very reasonable.