They have a nice UI and functionality They have a nice UI and functionality, but their fees are overrated. I mean $45 a month to fill out forms doesn't make a lot of sense. You can get a lot more value for cheaper. Also, if you ever forget to cancel, good luck in getting a refund! Even if you never used it. This is what I had in an annual subscription, forgot to cancel within a month and refused to refund like $250 even though I didn't use it at all!

Jotform is a fantastic platform Jotform is a fantastic platform and so easy to use. I was able to create forms for my fitness studio with very little effort and the result was flawless. Positive feedback all round from my clients - easy to sign-up, sign online and took everyone no time. A huge upgrade.

Support can be better - but they are trying! Support is at least trying to solve the issues - so kudos. I've gone back and forth I don't know how many times - we're a cyber security firm, we ask people about password behavior as part of quizzes and tests - they cannot get over the word password and keep telling us not to collect passwords. We don't - we talk about behavior - I've emailed with at least 6 different people who don't read the email chain and keep telling me the same garbage. To be fair they’ve now tried to solve this so kudos for trying. Thank you! Now trying to solve SMTP email issues

Jotform is a fantastic platform and so easy to use! Jotform is a fantastic platform and so easy to use. I was able to create a registration form for my music studio with very little effort and the result was flawless. Positive feedback all round from my students - easy to sign-up, sign online and took everyone no time. A huge upgrade.

An amazing form builder, but... I uses jotform for my business staff application on a free plan, do have to say i quite like it, they have the card design which is neat. Their conditions for forms are something that kept me here. Thinking to upgrade. But jotform does decide to lock sub users under their enterprise plan which is quite a bummer. Overall, i will still use them. Just quite disappointed no sub users until enterprise plan.