Wheelhouse Software

San Francisco, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Wheelhouse Software

Wheelhouse builds software to power *Revenue Management, Market Reports & Competitive Analysis*, for short-term rentals & boutique hotels. Our platform has helped 10,000s of owners & operators earn 10—40% more revenue from their properties. We'd love to help you, as well!

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Celia Carron
CH

Excellent support and increases revenue Easy to use, saves time, more strategic features available for a mature or experienced user. Increases revenue. Best of all top class support from professional, educated and sensible advisors.

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holidaycottage
GB

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

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Isaiah Scott
GB

Great product and Company I've used Wheelhouse for my business over the past 6 years. Aside from having the best algorithms out there. Wheelhouse really showed up during COVID. Their communication, customer service, and support for host was 1st class. Couldn't recommend more.

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Joanne Lui
GB

Their system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.

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Tom Colleran
GB

Wheelhouse has been awesome for our… Wheelhouse has been awesome for our business. We utilize the tools to keep our pricing updated. However we don’t totally trust the predictions and often use customized values for our base pricing. We are also very excited about their new performance reports and data. We had previously paid another service and are happy to have pricing and analytics in one place.

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