Pricing very off and only works for Airbnb not Vrbo Pricing very off and only works for Airbnb not Vrbo. It changed my airbnb price to the lowest possible even for Thanksgiving day which is supposed to be the 2nd highest rate day for the whole year. I would have a penalty for canceling the booking on Airbnb. I did a cross board research on my own and found out their so called dynamic pricing is totally off from our competitors in the market. I didn't even ask for any compensation or refund for the poor service for the previous months but a refund for the month I didn't book anything and only a few days after they charged me for the next billing cycle. They wouldn't even refund the $20 I requested. I switched to Beyondpricing and now I get bookings constantly and my occupancy rate is higher than most without lowering my pricing to the bottom.

I self-manage my own Airbnb properties I self-manage my own Airbnb properties. I have a day job and don't have time to manage pricing on a regular basis. Wheelhouse does that for me which is awesome. And when I do dig into pricing and have questions, Wheelhouse has what feels like 24 hour customer service on demand. Whenever I reach out, I get a rather quick response from a real human. No links to solutions, but a real response with real answers. Thank you, Wheelhouse!

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

Wheelhouse is a Fantastic Tool Wheelhouse has been a fantastic tool for our business. We're able to seamlessly set pricing requirements and the pricing adjusts according to the market. In addition, each time I have reached out to a customer service rep I have been helped quickly and efficiently. They've been very knowledgeable and friendly. We're very happy with Wheelhouse and will continue to use it for our business.

Wheelhouse is the best revenue… Wheelhouse is the best revenue management system I have found for STRs. The team is responsive, innovative, and provide in depth information for users. I find this to be the perfect match, both for those who want to set it and forget it, and for those who wish to dig deep into the data and continue to optimize their system. Pricing is competitive, but the benefits FAR outweigh the cost. Highly recommend.