Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

Pricing very off and only works for Airbnb not Vrbo Pricing very off and only works for Airbnb not Vrbo. It changed my airbnb price to the lowest possible even for Thanksgiving day which is supposed to be the 2nd highest rate day for the whole year. I would have a penalty for canceling the booking on Airbnb. I did a cross board research on my own and found out their so called dynamic pricing is totally off from our competitors in the market. I didn't even ask for any compensation or refund for the poor service for the previous months but a refund for the month I didn't book anything and only a few days after they charged me for the next billing cycle. They wouldn't even refund the $20 I requested. I switched to Beyondpricing and now I get bookings constantly and my occupancy rate is higher than most without lowering my pricing to the bottom.

Total scam Total scam. Cold calls at all hours of the day. Will not take no for an answer. Even if they had a product that was relevant to my business (which they don’t ) I would never do business with them after their seemingly unending harassment.

Been using wheelhouse for 4 years... I've been using wheelhouse for my Airbnb listing for about 4 years now and love it. Their new pricing is actually a better a deal than before and they've added features and market comparables and tons of data. I use a ton of their features to get very dynamicing pricing (and dynamic minimum stays) based on seasonality, how far the dates are out, etc. I've found that wheelhouse's pricing (even when set to aggressive) can be conservative so sometimes I use the feature to raise prices another 10-20% and I still get booked. Highly recommend the platform.

Their system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.