Joanne Lui
GBTheir system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.
Robert Boucneau
GB93% occupancy and $75K in annual revenue. I've been using Wheelhouse for about 18 months. We have an AirBnB in a sleepy vacation village in north-central California -- and pricing is quite a challenge. Using Wheelhouse's interface I have gradually tweaked our rates and our policies and I am now completely convinced that for our goals (high occupancy, high-return, 5-10-day stays), we are doing nearly the best possible. W're at 93% occupancy and nearly $75K in gross revenue. The return on investment for this service is nearly incalculable -- if you want the best day over day, week over week, month over month return on your vacation rental, Wheelhouse is for you. Strong recommendation.
holidaycottage
GBPoor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.
Celia Carron
CHExcellent support and increases revenue Easy to use, saves time, more strategic features available for a mature or experienced user. Increases revenue. Best of all top class support from professional, educated and sensible advisors.
David Long
GBTotal scam Total scam. Cold calls at all hours of the day. Will not take no for an answer. Even if they had a product that was relevant to my business (which they don’t ) I would never do business with them after their seemingly unending harassment.