Josh Smith
GBBeen using wheelhouse for 4 years... I've been using wheelhouse for my Airbnb listing for about 4 years now and love it. Their new pricing is actually a better a deal than before and they've added features and market comparables and tons of data. I use a ton of their features to get very dynamicing pricing (and dynamic minimum stays) based on seasonality, how far the dates are out, etc. I've found that wheelhouse's pricing (even when set to aggressive) can be conservative so sometimes I use the feature to raise prices another 10-20% and I still get booked. Highly recommend the platform.
holidaycottage
GBPoor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.
Katy
GBWheelhouse is a Fantastic Tool Wheelhouse has been a fantastic tool for our business. We're able to seamlessly set pricing requirements and the pricing adjusts according to the market. In addition, each time I have reached out to a customer service rep I have been helped quickly and efficiently. They've been very knowledgeable and friendly. We're very happy with Wheelhouse and will continue to use it for our business.
Joanne Lui
GBTheir system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.
Isaiah Scott
GBGreat product and Company I've used Wheelhouse for my business over the past 6 years. Aside from having the best algorithms out there. Wheelhouse really showed up during COVID. Their communication, customer service, and support for host was 1st class. Couldn't recommend more.