Wheelhouse Software

San Francisco, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Wheelhouse Software

Wheelhouse builds software to power *Revenue Management, Market Reports & Competitive Analysis*, for short-term rentals & boutique hotels. Our platform has helped 10,000s of owners & operators earn 10—40% more revenue from their properties. We'd love to help you, as well!

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Kelly Martinez
GB

Well Worth the Investment I'm very happy with Wheelhouse. Being fairly new in this business, it gives me the ability to be competitive in my market without having extensive experience. The tools are user friendly and easy to understand. It's extremely user friendly with Airbnb. However. I would love to see it cross over to other platforms like VRBO without requiring the use of management software. Overall, it is an asset to my business and well worth the investment.

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martin del Rio
AR

The software and Service is the best one out there The software is the best one out there, the most precise and detailed, its oriented to automate your pricing strategy, maybe its not for someone who doesnt know what they are doing, you need to care and put your own knowladge. The technical service was amazing, i had a couple of difficult and specific questions and they researched to give me the best answers, really profesional, on point and the best treatment.

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holidaycottage
GB

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

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Joanne Lui
GB

Their system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.

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Robert Olinger
GB

Wheelhouse is the best revenue… Wheelhouse is the best revenue management system I have found for STRs. The team is responsive, innovative, and provide in depth information for users. I find this to be the perfect match, both for those who want to set it and forget it, and for those who wish to dig deep into the data and continue to optimize their system. Pricing is competitive, but the benefits FAR outweigh the cost. Highly recommend.

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