Their system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.

Total scam Total scam. Cold calls at all hours of the day. Will not take no for an answer. Even if they had a product that was relevant to my business (which they don’t ) I would never do business with them after their seemingly unending harassment.

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

Great product and Company I've used Wheelhouse for my business over the past 6 years. Aside from having the best algorithms out there. Wheelhouse really showed up during COVID. Their communication, customer service, and support for host was 1st class. Couldn't recommend more.

Well Worth the Investment I'm very happy with Wheelhouse. Being fairly new in this business, it gives me the ability to be competitive in my market without having extensive experience. The tools are user friendly and easy to understand. It's extremely user friendly with Airbnb. However. I would love to see it cross over to other platforms like VRBO without requiring the use of management software. Overall, it is an asset to my business and well worth the investment.