Wheelhouse Software

San Francisco, United States
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4.35
Based on 20 Reviews

5

80.00%

4

5.00%

3

0.00%

2

0.00%

1

15.00%
About Wheelhouse Software

Wheelhouse builds software to power *Revenue Management, Market Reports & Competitive Analysis*, for short-term rentals & boutique hotels. Our platform has helped 10,000s of owners & operators earn 10—40% more revenue from their properties. We'd love to help you, as well!

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holidaycottage
GB

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

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Sean Tony
GB

I’ve used wheelhouse for a couple years… I’ve used wheelhouse for a couple years now for my four short term rental listings. The software continuously gets smarter and more intuitive. The program is dynamic and allows you to control every aspect of pricing, length of stay, seasonal trends, and more to get the most revenue for your short term rental listings. I’ve referred several others to use this platform. My only suggestion is that I wish I could link the other website where I get at least half of my bookings from. Also, a more mobile friendly website or app would be ideal, too. Overall, wheelhouse is a great value and I would not consider any other service.

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Kelly Maestri
GB

I self-manage my own Airbnb properties I self-manage my own Airbnb properties. I have a day job and don't have time to manage pricing on a regular basis. Wheelhouse does that for me which is awesome. And when I do dig into pricing and have questions, Wheelhouse has what feels like 24 hour customer service on demand. Whenever I reach out, I get a rather quick response from a real human. No links to solutions, but a real response with real answers. Thank you, Wheelhouse!

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Robert Olinger
GB

Wheelhouse is the best revenue… Wheelhouse is the best revenue management system I have found for STRs. The team is responsive, innovative, and provide in depth information for users. I find this to be the perfect match, both for those who want to set it and forget it, and for those who wish to dig deep into the data and continue to optimize their system. Pricing is competitive, but the benefits FAR outweigh the cost. Highly recommend.

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Josh Smith
GB

Been using wheelhouse for 4 years... I've been using wheelhouse for my Airbnb listing for about 4 years now and love it. Their new pricing is actually a better a deal than before and they've added features and market comparables and tons of data. I use a ton of their features to get very dynamicing pricing (and dynamic minimum stays) based on seasonality, how far the dates are out, etc. I've found that wheelhouse's pricing (even when set to aggressive) can be conservative so sometimes I use the feature to raise prices another 10-20% and I still get booked. Highly recommend the platform.

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