Joanne Lui
GBTheir system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.
holidaycottage
GBPoor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.
David and Kelly Eggebeen
GBWe've been using Wheelhouse for over 2… We've been using Wheelhouse for over 2 years now and the difference in our revenue and occupancy has improved greatly over what it used be when we were handling it manually. The low percentage that they charge is well worth it.
Dani Kay Miller
GBNo Brainer Using wheelhouse has been one of the best decisions we made when setting up our Airbnb. We came into the short term rental business without any experience and very little idea of how to properly price our rental. If we had not started using wheelhouse we would have left so much money on the table. It has made a huge difference in our bottom line and is extremely affordable to utilize. It's a no brainer. We are very very glad we found this resource.
Isaiah Scott
GBGreat product and Company I've used Wheelhouse for my business over the past 6 years. Aside from having the best algorithms out there. Wheelhouse really showed up during COVID. Their communication, customer service, and support for host was 1st class. Couldn't recommend more.