I’ve used wheelhouse for a couple years… I’ve used wheelhouse for a couple years now for my four short term rental listings. The software continuously gets smarter and more intuitive. The program is dynamic and allows you to control every aspect of pricing, length of stay, seasonal trends, and more to get the most revenue for your short term rental listings. I’ve referred several others to use this platform. My only suggestion is that I wish I could link the other website where I get at least half of my bookings from. Also, a more mobile friendly website or app would be ideal, too. Overall, wheelhouse is a great value and I would not consider any other service.

I self-manage my own Airbnb properties I self-manage my own Airbnb properties. I have a day job and don't have time to manage pricing on a regular basis. Wheelhouse does that for me which is awesome. And when I do dig into pricing and have questions, Wheelhouse has what feels like 24 hour customer service on demand. Whenever I reach out, I get a rather quick response from a real human. No links to solutions, but a real response with real answers. Thank you, Wheelhouse!

Their system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.

Poor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.

Well Worth the Investment I'm very happy with Wheelhouse. Being fairly new in this business, it gives me the ability to be competitive in my market without having extensive experience. The tools are user friendly and easy to understand. It's extremely user friendly with Airbnb. However. I would love to see it cross over to other platforms like VRBO without requiring the use of management software. Overall, it is an asset to my business and well worth the investment.