Kelly Maestri
GBI self-manage my own Airbnb properties I self-manage my own Airbnb properties. I have a day job and don't have time to manage pricing on a regular basis. Wheelhouse does that for me which is awesome. And when I do dig into pricing and have questions, Wheelhouse has what feels like 24 hour customer service on demand. Whenever I reach out, I get a rather quick response from a real human. No links to solutions, but a real response with real answers. Thank you, Wheelhouse!
Kelly
GBSet it. Forget it. Doubled my income. Using wheelhouse helped me nearly double my income in year one after I punted my property manager. It’s awesome, easy to use, and I appreciate all of the new extras they keep adding like market intelligence and comps. Managing my 3 Airbnb investments is a side hustle. I have a day job. And using wheelhouse means I barely ever think about pricing except when I see the awesome Airbnb deposits in my bank account. Oh yeah, and customer support rocks. Fast answers by real humans. Thanks, wheelhouse!
holidaycottage
GBPoor pricing, tech bugs, bad support, unethical charging Wheelhouse’s price estimates seem accurate to some, and not to others. For me, Wheelhouse sold my property at at least 20% lower than the rate I used before (despite already being fully booked). The system sometimes priced one night at three times the going rate, too. It seems wildly inaccurate for my property. To top it off, a bug in their system dropped the price of my property by another 30%, which they acknowledged was a bug and that they had lost me money. In total, I’m about $500 down in one month. I contacted their support several times - I was given canned responses the first few times, and when eventually they replied, it took them several months to issue me a refund of $2. Acknowledged they lost me money, but still happily charged me $20. A very unethically run company, and not worth a try.
Katy
GBWheelhouse is a Fantastic Tool Wheelhouse has been a fantastic tool for our business. We're able to seamlessly set pricing requirements and the pricing adjusts according to the market. In addition, each time I have reached out to a customer service rep I have been helped quickly and efficiently. They've been very knowledgeable and friendly. We're very happy with Wheelhouse and will continue to use it for our business.
Joanne Lui
GBTheir system is amazingly intelligent… Their system is amazingly intelligent yet it wasn't difficult to learn. You have to spend some time with it so you understand their powerful tools but the ROI on your time for your Airbnb is without question. Mostly their team is excellent. Best customer service we've ever had in a software.