Fantastic service I really can't rate the Wordfence team, and Scott in particular, high enough. I have used Wordfence for some years to protect a number of websites in conjunction with their 2FA login security, and I feel complete peace of mind for doing so. I recently attempted to renew the website licences, and ENTIRELY due to a fault of my own, completely messed it up. I contacted the Wordfence team. Very shortly afterwards received a full refund and a detailed explanation of how best to carry out the renewal. I really cannot describe how pleased I am with the service I received! Thank you again Scott. Kind regards, James

Refund after website shutdown A website of one of our clients had been terminated by local police. A premium Wordfence license was still active on the website, which we renewed a month ago. I got a very quick and friendly reply from their support, who gave me a full refund of the paid fee. Fast, friendly and the perfect solution, so really great experience!

A Bargain I had a malware attack that made my site inoperable. I signed up for Wordfence Care and their team (Graham and Janet) were working on the problem within hours. They cleared up the malware with 24 hours, and had the site fully operational within 48 hours (they even worked on Christmas Day). The best part of the service was the excellent communication from the team. They made sure I knew what they were doing and why, and gave me the tools to monitor my site and fix problems on my own. They were fantastically responsive at every stage. They turned what could have been a business-ending problem into an experience that taught me how to understand, predict, and fix these kinds of issues. I can't recommend this service enought

Not sure how I feel about Wordfence… Not sure how I feel about Wordfence only allowing a very important Elementor Pro security patch to work for free users after 30 days. By that point the infection could be potentially widespread. What's up with this 30 day rubbish? Why not protect people instantly? Because of greed, that's why.

Worked like a charm My business website, piazzas-pinecone.com, was invaded by the pharmacy hack. I bought and installed Wordfence Premium, ran the scan, and poof -- it found five malicious files. I cleaned or removed them, and the problem vanished completely (other than in search engine memory.) Thank you so much.