Derek
GBFantastic customer service Customer service is fantastic. Quick, friendly, and clear communication. I had a question regarding billing and subscriptions, and it got answered and then some. I thoroughly enjoy the product for the most part, but with customer service like this, they've earned a customer for life.
Brandon Rosi
GBThe TradeZella Team is incredibly… The TradeZella Team is incredibly responsive. When you ask them a question you get a detailed response and they always follow up shortly after to make sure all of your needs are met. Plus they are constantly evolving their services and making them better. Very happy to have switched
Marcsene
GBBe careful with your billing… Be careful with your billing information, I recently canceled my subscription and they continued to charge me the monthly subscription fee. I contacted them to stop the payments and they told me it was an error and the payments would stop. However, on the following month I was charged again. It's really unfortunate that I had to cancel my card for a replacement so they could no longer continue to charge me again. Afterwards, I signed up for Tradervue Online Journaling instead and never looked back.
Troj
NLAmazing service!! I registered during Black Friday but I forgot to enter the code so I paid the full amount. After I sent a message asking if the Black Friday deal could still be applied, I quickly received a response that an amount had been refunded. Amazing service!! Besides that importing my trades went super smooth, and i love all the functionalities especially the trade replay.
Rasmus
DKIt's a fantastic platform It's a fantastic platform and tool for traders. You can conquer some of the latest psychological challenges you might be facing. Plus, the platform keeps getting better. I've only used the support once, but it was awesome.